Solved

Exchange 2010 question on Active synch logging

Posted on 2015-01-12
2
42 Views
Last Modified: 2015-01-23
WHAT  are the best logs to look at if active sync in not working for an entire site( Mosul )  , but it is working for the other site in the environment ( Baghdad)

there is only 2 sites in this environment


thanks
0
Comment
Question by:NAMEWITHELD12
2 Comments
 
LVL 53

Assisted Solution

by:Will Szymkowski
Will Szymkowski earned 250 total points
ID: 40545753
You are going to want to check the IIS logs on the client access server (internet facing). The link below provides great insight on what to look for when going through the EAS Logs.

Troubleshooting ActiveSync

Will.
0
 
LVL 9

Accepted Solution

by:
Marshal Hubs earned 250 total points
ID: 40545966
You can check IIS logs but before that you must check whether logging is activated or not and then find the location of log files by following the steps given below:

IIS 7

In IIS Manager, expand the server name i.e. ExchangeServer (Contoso\Administrator)
In the Features View, double click Logging in the IIS section.

IIS 6

In IIS Manager, right click the web site name (it should be Default Web Site) and choose Properties
Click on the Web Site tab.

Once you are done with it, you can run the following command that will parse all the IIS Logs in the folder W3SVC1 and will only display the hits by the users & devices that are greater than 1000.

\ActiveSyncReport.ps1 -IISLog "C:\inetpub\logs\LogFiles\W3SVC1" -LogparserExec “C:\Program Files (x86)\Log Parser 2.2\LogParser.exe” -ActiveSyncOutputFolder c:\EASReports -MinimumHits 1000

In the command given above,
 
script ‘ActiveSyncReport.ps1’ is placed at the root of C drive.
-IISLog switch states the default location of IIS logs.
-LogparserExec switch points to the location of Log Parser executable application file.
-ActiveSyncOutputFolder switch points to the location where result file is required to be saved,
MinimumHits with a value of ‘1000’ is the script parameter.

Please do let me know in case you have any query.
0

Featured Post

Netscaler Common Configuration How To guides

If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

How to resolve IMCEAEX NDRs in Exchange or Exchange Online related to invalid X500 addresses.
In-place Upgrading Dirsync to Azure AD Connect
The video tutorial explains the basics of the Exchange server Database Availability groups. The components of this video include: 1. Automatic Failover 2. Failover Clustering 3. Active Manager
This video shows how to quickly and easily add an email signature for all users on Exchange 2016. The resulting signature is applied on a server level by Exchange Online. The email signature template has been downloaded from: www.mail-signatures…

820 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question