Solved

Restoring access to USB ports from Windows 7 Ultimate

Posted on 2015-01-12
2
274 Views
Last Modified: 2015-01-12
Hi Experts,

My HP Z220 Workstation running Windows 7 Ultimate has died due to hardware issues.

I have purchased a new HP Z230 Workstation and have transferred the SSD that has been running Windows 7 Ultimate on my old HP Z220 Workstation.

My old Windows 7 Ultimate OS boots on the new PC.
But none of the USB ports are working.  Device Manager does not show any USB ports.

I can boot the new Windows 8.1 system that came with the workstation and the USB ports are accessible from that OS.

What can I do to restore access to the USB ports from my existing Windows 7 Ultimate OS?
I have 200 applications installed and do not want to undertake a clean install of Windows 7 Ultimate.

Regards,
Leigh
0
Comment
Question by:LeighWardle
2 Comments
 
LVL 34

Accepted Solution

by:
Seth Simmons earned 500 total points
ID: 40545802
try updating the chipset drivers for that system

Intel® Chipset PCH Driver Windows 7-64 Windows 8.1-64
http://h20565.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=5367828&swItemId=wk_126311_1&swEnvOid=4061

you should check other drivers for that model also

HP Z230 Tower Workstation
http://h20565.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=5367828&swLangOid=8&swEnvOid=4061
0
 
LVL 1

Author Closing Comment

by:LeighWardle
ID: 40545983
Thanks, Seth, for pointing me in the right direction.

I didn't have any success installing drivers from the ,exe files.
Workaround was to navigate from Device Manager to c:\swsetup (the folder where the drivers were automatically extracted).
Windows found the drivers there.
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Dual boot for S.O 7 31
Fix Xerox ColorQube 9303 copier 94-613 error code 1 49
Searching good PDF to OCR 7 32
File and print server with Ubuntu? 7 23
Join Greg Farro and Ethan Banks from Packet Pushers (http://packetpushers.net/podcast/podcasts/pq-show-93-smart-network-monitoring-paessler-sponsored/) and Greg Ross from Paessler (https://www.paessler.com/prtg) for a discussion about smart network …
When you start your Windows 10 PC and got an "Operating system not found" error or just saw  "Auto repair for startup" or a blinking cursor with black screen. A loop for Auto repair will start but fix nothing.  You will be panic as there are no back…
With the advent of Windows 10, Microsoft is pushing a Get Windows 10 icon into the notification area (system tray) of qualifying computers. There are many reasons for wanting to remove this icon. This two-part Experts Exchange video Micro Tutorial s…
The Task Scheduler is a powerful tool that is built into Windows. It allows you to schedule tasks (actions) on a recurring basis, such as hourly, daily, weekly, monthly, at log on, at startup, on idle, etc. This video Micro Tutorial is a brief intro…

932 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

15 Experts available now in Live!

Get 1:1 Help Now