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Restoring access to USB ports from Windows 7 Ultimate

Posted on 2015-01-12
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Last Modified: 2015-01-12
Hi Experts,

My HP Z220 Workstation running Windows 7 Ultimate has died due to hardware issues.

I have purchased a new HP Z230 Workstation and have transferred the SSD that has been running Windows 7 Ultimate on my old HP Z220 Workstation.

My old Windows 7 Ultimate OS boots on the new PC.
But none of the USB ports are working.  Device Manager does not show any USB ports.

I can boot the new Windows 8.1 system that came with the workstation and the USB ports are accessible from that OS.

What can I do to restore access to the USB ports from my existing Windows 7 Ultimate OS?
I have 200 applications installed and do not want to undertake a clean install of Windows 7 Ultimate.

Regards,
Leigh
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Question by:LeighWardle
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2 Comments
 
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Accepted Solution

by:
Seth Simmons earned 500 total points
ID: 40545802
try updating the chipset drivers for that system

Intel® Chipset PCH Driver Windows 7-64 Windows 8.1-64
http://h20565.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=5367828&swItemId=wk_126311_1&swEnvOid=4061

you should check other drivers for that model also

HP Z230 Tower Workstation
http://h20565.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=5367828&swLangOid=8&swEnvOid=4061
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Author Closing Comment

by:LeighWardle
ID: 40545983
Thanks, Seth, for pointing me in the right direction.

I didn't have any success installing drivers from the ,exe files.
Workaround was to navigate from Device Manager to c:\swsetup (the folder where the drivers were automatically extracted).
Windows found the drivers there.
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