Dennis Miller
asked on
Computer with same name
I have a user that when they get into People Soft it seems they get a message that another computer with the same name is logged in. I checked our LANDesk and there is only one computer with that name. I am thinking PeopleSoft mat have retained the last user logged in but not sure. Any help would be very good.
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
I flushed his cache and he is using IE Explorer and can work through Citrix. I also renamed his laptop as well so now both laptops have been renamed. The problem still exist. He has opened a ticket with Oracle to look into this since he can work in Citrix this is a backend issue I believe?
ASKER
It seems it is not the laptop but the Oracle software for PeopleSoft. We have opened a ticket with Oracle so it is now in their hands. I thank all for the help.
ASKER
Even though it is the software Oracle I still had some good tips. Thanks.
Thankyou sir.
ASKER