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Computer with same name

I have a user that when they get into People Soft it seems they get a message that another computer with the same name is logged in. I checked our LANDesk and there is only one computer with that name. I am thinking PeopleSoft mat have retained the last user logged in but not sure. Any help would be very good.

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Merete

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Nagendra Pratap Singh

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Steve Knight

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Dennis Miller

ASKER

I did rename her laptop yesterday so there should be no conflict now but he says it still shows up? The Browser may be 9.0 which we use but one never knows until I sit behind the wheel and get him away. I am about to go clean his laptop and do a DNS flush to clear any cache. I have run the LANDesk scan to force it to see his laptop and it does. Not sure yet until I go back over. They love calling and want you to hurry but they never get back. Life of a tech. Thanks. I am about to go dig much deeper now.

Dennis Miller

ASKER

I flushed his cache and he is using IE Explorer and can work through Citrix. I also renamed his laptop as well so now both laptops have been renamed. The problem still exist. He has opened a ticket with Oracle to look into this since he can work in Citrix this is a backend issue I believe?

Dennis Miller

ASKER

It seems it is not the laptop but the Oracle software for PeopleSoft. We have opened a ticket with Oracle so it is now in their hands. I thank all for the help.

Dennis Miller

ASKER

Even though it is the software Oracle I still had some good tips. Thanks.

Merete

Thankyou sir.