Want to win a PS4? Go Premium and enter to win our High-Tech Treats giveaway. Enter to Win

x
?
Solved

Printer Qustion

Posted on 2015-01-13
7
Medium Priority
?
226 Views
Last Modified: 2015-01-15
Hi I have a user that has a HP Laserjet 2055dn network printer with a connection using direct connect to the printer over IP
It is not going through the server.

Sometimes when she prints a pdf that has 3 pages the printer prints the first page stops prints the second page stops and then prints the third paper and then finally stops.

When I print to another printer its fine.

I increased the memory on the printer and still the same thing.

Any idea?
0
Comment
Question by:AquaJ9
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
7 Comments
 
LVL 15

Expert Comment

by:Haris Djulic
ID: 40546534
HI,

could it be related to network? are those two printers on same network infrastructure?
0
 

Author Comment

by:AquaJ9
ID: 40546540
I dont think it can be related to the network. and yes they are on the same network. it happens rarely
0
 
LVL 3

Expert Comment

by:TropicalBound
ID: 40546633
Sounds like a driver issue.  Can you try changing from PCL to PS (or vice versa)?

TB
0
What does it mean to be "Always On"?

Is your cloud always on? With an Always On cloud you won't have to worry about downtime for maintenance or software application code updates, ensuring that your bottom line isn't affected.

 

Author Comment

by:AquaJ9
ID: 40546639
i tried PCL 5 and PCL 6

PS i haven't tried yet
0
 

Author Comment

by:AquaJ9
ID: 40547143
Is there anything i can look at?
0
 
LVL 16

Accepted Solution

by:
DansDadUK earned 2000 total points
ID: 40548833
It may just be that the PDF documents in question are more complex than others, and that the formatter in the printer is unable to process the print stream quickly enough to keep up with the mechanical part of the print engine.
The fact that it prints without 'hesitations' on another printer may just be because that printer has a more powerful processor, or the printer driver for that printer generates a more efficient stream.

The print stream is the Page Description Language equivalent of the PDF document, as generated by your printer driver.
With PDF source documents, it is often (but not always) the case that a print stream generated by a PostScript driver will work better, because PDF and PostScript share a common 'core'.
Print streams generated by PCL5 or PCL6 drivers may (although certainly not always) generate less efficient streams from PDF source documents, because of differences in the objects supported by the source and target document formats.
0
 

Author Closing Comment

by:AquaJ9
ID: 40551254
You are completly correct. the issue is that the printer has a weaker processor and thats why its happening.

thanks
0

Featured Post

What does it mean to be "Always On"?

Is your cloud always on? With an Always On cloud you won't have to worry about downtime for maintenance or software application code updates, ensuring that your bottom line isn't affected.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Today, still in the boom of Apple, PC's and products, nearly 50% of the computer users use Windows as graphical operating systems. If you are among those users who love windows, but are grappling to keep the system's hard drive optimized, then you s…
By default the complete memory dump option is disabled in windows . If we want to enable the complete memory dump for a diagnostic purpose, we have a solution for it. here we are using the registry method to enable this.
This Micro Tutorial will go in depth within Systems and Security in Windows 7 and will go into detail regarding Action Center, Windows Firewall, System, etc. This will be demonstrated using Windows 7 operating system.
This Micro Tutorial will give you a basic overview of Windows DVD Burner through its features and interface. This will be demonstrated using Windows 7 operating system.
Suggested Courses

618 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question