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Windows 7 MDT 2013 issue

Posted on 2015-01-13
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Last Modified: 2015-01-25
Hi Experts!

I have an issue with MDT 2013 and Windows 7 but let me first explain how our environment is setup.

We have MDT 2013 installed in our environment and we are currently in the early stages of deployment, the work done so far inside MDT is:

1. Windows 7 x64 Base image imported with basic apps like MS office etc etc
2. Unattend.xml imported
3. Task sequence created
4. Out of box drivers and folder structure created with drivers imported in an .inf format.
5. Applications imported into MDT with correct install commands.

THE ISSUE:

Now what happens is when we image our Lenovo x240 MDT will deploy the base image and then add the drivers for the x240 and then add the applications relevant to the laptop which are the VPN client and dock driver,

Whats happening is after MDT has imaged the laptop at the first part where it states Starting Windows it BSOD's and then reboots, I have then booted to WinPE and copied the .log logs from C:\windows\inf and then opened this on my machine and nothing in there suggests what could be causing it to BSOD. There also isnt a Memory.dmp present in C:\Windows or C:\Windows\Mini Dump

When the BSOD happens it states its something to do with intelpcc.sys

I need help to determine what is causing the BSOD :( i'm very new to MDT so go easy on me :(
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Question by:Rizzle
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9 Comments
 
LVL 22

Expert Comment

by:Adam Leinss
ID: 40547073
It's best to break out the drivers using Johan's variable method so that each model only looks at a subset of drivers and not the whole database:

http://www.deploymentresearch.com/Research/tabid/62/EntryId/112/MDT-2013-Lite-Touch-Driver-Management.aspx

You should be able to tap the F8 key and pick "Disable automatic failure on restart".  That should give you the BSOD error message, but I'm guessing it's picking the wrong driver.  That is why using the "total chaos" mode is dangerous.
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LVL 18

Expert Comment

by:Don S.
ID: 40547361
It is likely a driver issue.  If you can't find/fix the offending driver(s), then the easiest way to resolve it is simple create a new OS image from a new Lenovo with the OS that was preinstalled on it.  You know that should work.  If it does, then compare what drivers it uses and make sure that is what you have injected into the generic image - or just use the working OEM image.
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LVL 84

Expert Comment

by:David Johnson, CD, MVP
ID: 40547842
another key item is to ALWAYS create your master image in a virtual machine NEVER a physical machine
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LVL 13

Author Comment

by:Rizzle
ID: 40548874
Hi all

@adam - The drivers are split out by their hardware model which is detailed in "Total Control" I then believe in the customsettings.ini and its set to inject drivers using

[Windows7 Base image]
DriverInjectionMode=ALL
DriverSelectionProfile=Nothing
DriverGroup001=Windows 7 x64\%Make%\%Model%
_SMSTSOrgName=Deploying Orbit %Model%
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LVL 22

Expert Comment

by:Adam Leinss
ID: 40549019
That is perfect then.  This is what I would do:

1. Boot to WinRE and do a "dir intelpcc.sys /s /a" and rename any files it finds
2. Restart into Windows and see if it boots
3. If it boots, go back to MDT and try to locate intelpcc.sys in the driver store and either update or remove it and re-image the laptop.
4. If it doesn't boot, try taking all the drivers out of the driver database and just add the critical boot drivers and then image it.  It will be missing drivers, but if you can get it to boot, start adding them back one by one until you hit a snag.
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LVL 84

Expert Comment

by:David Johnson, CD, MVP
ID: 40552816
creating your base image using a virtual machine will remove this problem and it is the best practice for creating a deployment. Using a physical machine and you are introducing hardware dependencies.. You should be able to use your base image on ANY hardware.
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LVL 13

Author Comment

by:Rizzle
ID: 40555571
Hi David,

The base image was created on a vm.

Still looking for the culprit drivers/apps at this point.
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LVL 13

Accepted Solution

by:
Rizzle earned 0 total points
ID: 40560124
Issue was our VPN Client. issue resolved by removing it from the deployed apps and then replacing with a Windows 7 and Windows 8 compatible version.
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Author Closing Comment

by:Rizzle
ID: 40568978
VPN Client at fault.
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