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When resuming from Standby computer turns to clone display mode

Posted on 2015-01-13
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Last Modified: 2015-02-06
We are facing the Problem that a tablet turns back into clone Display after resuming from Standby. Whenever it is set back to Extended Desktop (a second Display is connected) and runs into standby the System seems to forget the Settings and when resuming from standby it is reset to clone mode. The tablet is a "Fujitsu Stylistic Q704".

Does anyone has a similiar Problem and knows a solution?
Thanks!
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Question by:max555
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McKnife earned 500 total points
ID: 40548978
Since nobody seems to know it (me neither): This could be a hardware specific problem. That would mean that your display interfaces don't work as expected (not that they are faulty, but that they show unexpected behavior). I would try the following list:
-tell fujitsu and see if they know it
-do a firmware upgarde on your device
-upgrade the display drivers
-upgrade to 8.1 update 1 and install all optional updates
-see if there's a display management software (probably intel's) active and shut down its processes in task manager and retry
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by:McKnife
ID: 40577148
Could you find a solution?
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by:max555
ID: 40593048
After a Display-Driver update the problem seemed to be solved. Yet a final Feedback from the customer is outstanding.
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by:McKnife
ID: 40593109
Keep us updated.
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