Solved

Cannot block a windows update patch

Posted on 2015-01-13
11
312 Views
Last Modified: 2015-01-13
There is an windows update that is crashing internet explorer on quite a few computers on my network.  I cannot block this patch, it keeps coming back no matter what I try.  I have WSUS running on a server.  Here is what I have tried so far:

1.  Declined update in WSUS
2.  Approved update for removal in WSUS
3.  Modified registry on workstation to temporarily allow access to windows update.  I hide the update when prompted to install.

All of these attempts to block this particular update have failed and I am out of ideas.
0
Comment
Question by:schwientekd
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 7
  • 4
11 Comments
 
LVL 47

Expert Comment

by:Donald Stewart
ID: 40547030
Which update??
0
 

Author Comment

by:schwientekd
ID: 40547048
KB3008923
0
 
LVL 47

Expert Comment

by:Donald Stewart
ID: 40547057
0
Flexible connectivity for any environment

The KE6900 series can extend and deploy computers with high definition displays across multiple stations in a variety of applications that suit any environment. Expand computer use to stations across multiple rooms with dynamic access.

 

Author Comment

by:schwientekd
ID: 40547100
The issue I am experiencing is not affecting just IE11.  Any idea how to block an update?
0
 
LVL 47

Expert Comment

by:Donald Stewart
ID: 40547122
Have you installed http://support.microsoft.com/kb/3025390 to verify whether your issue remains ??
0
 
LVL 47

Expert Comment

by:Donald Stewart
ID: 40547127
0
 

Author Comment

by:schwientekd
ID: 40547136
Yes, I have already attempted this method of hiding the update and it keeps coming back.
0
 
LVL 47

Expert Comment

by:Donald Stewart
ID: 40547140
And KB3025390  ??
0
 

Author Comment

by:schwientekd
ID: 40547169
Again, 3025390 is for IE 11 only.  I have this issue on IE 10 and IE 9.
0
 
LVL 47

Accepted Solution

by:
Donald Stewart earned 500 total points
ID: 40547253
Up until now you never said anything of  IE 10 and IE 9.

I would then use psexec or a startup batch file to uninstall the update

wusa /uninstall /kb:3008923  /quiet /norestart

psexec \\* -s -h -d wusa /uninstall /kb:3008923  /quiet /norestart

the "*" will enumerate your whole domain and run the command on every pc in your domain. I wouldnt worry about it running on pc's that dont have the update installed.

Declining it in WSUS should have been enough, you probably just experienced an issue where the update had already been downloaded to PC's and was scheduled to install prior to declining it.
0
 
LVL 47

Expert Comment

by:Donald Stewart
ID: 40547281
0

Featured Post

Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Learn how to PXE Boot both BIOS & UEFI machines with DHCP Policies and Custom Vendor Classes
I was prompted to write this article after the recent World-Wide Ransomware outbreak. For years now, System Administrators around the world have used the excuse of "Waiting a Bit" before applying Security Patch Updates. This type of reasoning to me …
Windows 8 came with a dramatically different user interface known as Metro. Notably missing from that interface was a Start button and Start Menu. Microsoft responded to negative user feedback of the Metro interface, bringing back the Start button a…
The Task Scheduler is a powerful tool that is built into Windows. It allows you to schedule tasks (actions) on a recurring basis, such as hourly, daily, weekly, monthly, at log on, at startup, on idle, etc. This video Micro Tutorial is a brief intro…

734 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question