Solved

Cannot block a windows update patch

Posted on 2015-01-13
11
304 Views
Last Modified: 2015-01-13
There is an windows update that is crashing internet explorer on quite a few computers on my network.  I cannot block this patch, it keeps coming back no matter what I try.  I have WSUS running on a server.  Here is what I have tried so far:

1.  Declined update in WSUS
2.  Approved update for removal in WSUS
3.  Modified registry on workstation to temporarily allow access to windows update.  I hide the update when prompted to install.

All of these attempts to block this particular update have failed and I am out of ideas.
0
Comment
Question by:schwientekd
  • 7
  • 4
11 Comments
 
LVL 47

Expert Comment

by:dstewartjr
Comment Utility
Which update??
0
 

Author Comment

by:schwientekd
Comment Utility
KB3008923
0
 
LVL 47

Expert Comment

by:dstewartjr
Comment Utility
0
 

Author Comment

by:schwientekd
Comment Utility
The issue I am experiencing is not affecting just IE11.  Any idea how to block an update?
0
 
LVL 47

Expert Comment

by:dstewartjr
Comment Utility
Have you installed http://support.microsoft.com/kb/3025390 to verify whether your issue remains ??
0
Maximize Your Threat Intelligence Reporting

Reporting is one of the most important and least talked about aspects of a world-class threat intelligence program. Here’s how to do it right.

 
LVL 47

Expert Comment

by:dstewartjr
Comment Utility
0
 

Author Comment

by:schwientekd
Comment Utility
Yes, I have already attempted this method of hiding the update and it keeps coming back.
0
 
LVL 47

Expert Comment

by:dstewartjr
Comment Utility
And KB3025390  ??
0
 

Author Comment

by:schwientekd
Comment Utility
Again, 3025390 is for IE 11 only.  I have this issue on IE 10 and IE 9.
0
 
LVL 47

Accepted Solution

by:
dstewartjr earned 500 total points
Comment Utility
Up until now you never said anything of  IE 10 and IE 9.

I would then use psexec or a startup batch file to uninstall the update

wusa /uninstall /kb:3008923  /quiet /norestart

psexec \\* -s -h -d wusa /uninstall /kb:3008923  /quiet /norestart

the "*" will enumerate your whole domain and run the command on every pc in your domain. I wouldnt worry about it running on pc's that dont have the update installed.

Declining it in WSUS should have been enough, you probably just experienced an issue where the update had already been downloaded to PC's and was scheduled to install prior to declining it.
0
 
LVL 47

Expert Comment

by:dstewartjr
Comment Utility
0

Featured Post

How your wiki can always stay up-to-date

Quip doubles as a “living” wiki and a project management tool that evolves with your organization. As you finish projects in Quip, the work remains, easily accessible to all team members, new and old.
- Increase transparency
- Onboard new hires faster
- Access from mobile/offline

Join & Write a Comment

For a variety of reasons, it sometimes makes sense to reboot a Windows-based computer on a regular, perhaps daily basis. This "cures" a lot of ills by resetting processes, flushing caches, refreshing memory, and reestablish network connections. In a…
A few months ago I had an issue with LaserJet 1020 printer which was installed to XP and Windows 7.  It was installed to XP and working, but when I tried to connect from a Windows 7 PC, it would attempt connection and then fail.  Sometimes the Spool…
This video Micro Tutorial explains how to clone a hard drive using a commercial software product for Windows systems called Casper from Future Systems Solutions (FSS). Cloning makes an exact, complete copy of one hard disk drive (HDD) onto another d…
Get a first impression of how PRTG looks and learn how it works.   This video is a short introduction to PRTG, as an initial overview or as a quick start for new PRTG users.

762 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

7 Experts available now in Live!

Get 1:1 Help Now