Office 2010 Archive PST folders are empty
Posted on 2015-01-13
I have a user who has been archiving emails using the standard archive within Outlook 2010. When I went to help him recover an older deleted email, I found that the his archive folder has a couple subfolders, but the folders did not show any items in them. I looked at the actual archive file (archive.pst) and saw that it is 500+ MB in size, so I know that there are items in there.
When I open the archive folder (within outlook), I get the following: "Deleted Items"; "Search Items" and "Trash". They all open to show nothing in the folders. Any ideas?