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Missing folder - Outlook Crash - PST

Need some urgent help.

User with huge mailbox, setup PST's to archive off too. Copied across what I'd imagine was a large folder to the PST. Outlook freaked out and crashed. When logging back in, the folder is nowhere to be seen in Outlook or OWA for that matter. It's not in the PST.
All we can see is what we think is the folder, sitting in the deleted items empty!!!

So it looks like the crash has deleted all of the contents of this folder!

Anyone experienced this error before?

Nick Smith
Nick Smith
1 Solution
Will SzymkowskiSenior Solution ArchitectCommented:
I have seen something like this before. Have you checked the "Recover Deleted Items" within Outlook and OWA?

Don ThomsonCommented:
First search the entire system for *.pst

What OS and what version of Outlook are they using ?
Nick SmithHead of ITAuthor Commented:
I think the recover deleted items suggestion has done the trick but need user to confirm!
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