Solved

Office 365 UM Error

Posted on 2015-01-13
1
1,412 Views
Last Modified: 2015-01-14
I have migrated a user from an Exchange 2007 server to Office 365 after which my user was unable to acccess their voice mail box. The error message is "Unified Messaging PIN info couldn't be retrieved for mailbox 'kbailey@daxko.com' : There was an error accessing the mailbox using EWS. The requested operation failed with ResponseCode "ErrorUnifiedMessagingRequestFailed". Details : The UnifiedMessaging request failed.. " According to http://msdn.microsoft.com/en-us/library/microsoft.exchange.webservices.data.serviceerror%28v=exchg.80%29.aspx 
 "ErrorUnifiedMessagingRequestFailed" indicates that the user could not be found which makes no sense (Microsoft error messages rarely do) because the user migrated to Office 365 and they are able to do everything else (email, calendar, etc.) When I try to add the dial plan it gives me a HTTP 400 error. Can you guys help me?
0
Comment
Question by:Todd Willoughby
1 Comment
 

Accepted Solution

by:
Todd Willoughby earned 0 total points
ID: 40547585
It seems time may have resolved this issue, as in, time between directory synchronization.....
0

Featured Post

Free Tool: Port Scanner

Check which ports are open to the outside world. Helps make sure that your firewall rules are working as intended.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Outlook 13 84
Legit email goes into JUNK. 3 50
Word 2016 - Automatic image caption numbering 3 30
Exchange 2016 Hybrid Server Specs and Roles 1 37
Find out what the Office 365 disclaimer function is, why you would use it and its limited ability to create Office 365 signatures.
Adoption of Microsoft’s Enterprise Mobility and Security solution and Office 365 will re-order the File Sync and Share market Microsoft has stated that its Enterprise Mobility + Security (EMS) is the fastest growing product in the history of the …
Microsoft Office Picture Manager has a Picture Shortcuts pane that shows a list with the Recently Browsed folders. While creating my video Micro Tutorial here at Experts Exchange showing How to Install Microsoft Office Picture Manager in Office 2013…
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …

733 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question