Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

Office 365 UM Error

Posted on 2015-01-13
1
Medium Priority
?
1,735 Views
Last Modified: 2015-01-14
I have migrated a user from an Exchange 2007 server to Office 365 after which my user was unable to acccess their voice mail box. The error message is "Unified Messaging PIN info couldn't be retrieved for mailbox 'kbailey@daxko.com' : There was an error accessing the mailbox using EWS. The requested operation failed with ResponseCode "ErrorUnifiedMessagingRequestFailed". Details : The UnifiedMessaging request failed.. " According to http://msdn.microsoft.com/en-us/library/microsoft.exchange.webservices.data.serviceerror%28v=exchg.80%29.aspx 
 "ErrorUnifiedMessagingRequestFailed" indicates that the user could not be found which makes no sense (Microsoft error messages rarely do) because the user migrated to Office 365 and they are able to do everything else (email, calendar, etc.) When I try to add the dial plan it gives me a HTTP 400 error. Can you guys help me?
0
Comment
Question by:Todd Willoughby
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
1 Comment
 

Accepted Solution

by:
Todd Willoughby earned 0 total points
ID: 40547585
It seems time may have resolved this issue, as in, time between directory synchronization.....
0

Featured Post

Free Tool: Port Scanner

Check which ports are open to the outside world. Helps make sure that your firewall rules are working as intended.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Microsoft Office 365 is a subscriptions based service which includes services like Exchange Online and Skype for business Online. These services integrate with Microsoft's online version of Active Directory called Azure Active Directory.
Microsoft has changed the look and feel of Azure AD and Microsoft account sign-in pages so that you will have a more unified look and feel when moving between the two interfaces.
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …
In this video I am going to show you how to back up and restore Office 365 mailboxes using CodeTwo Backup for Office 365. Learn more about the tool used in this video here: http://www.codetwo.com/backup-for-office-365/ (http://www.codetwo.com/ba…

664 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question