Solved

What's the best way to ensure Word document formatting stays the same for multiple users in an organization?

Posted on 2015-01-13
2
174 Views
Last Modified: 2015-02-06
Most of our users are on Office 2010, or Office 2013.  We still have a few on Office 2007 we are going to move to 2013.  

We have been having issues with some Office 2013 users who are noticing documents are not looking the same on their computers as they do on others, even if both users are using Word 2013 and are pointed to the same templates.  An example is one users will format a document with Arial font, size 10, and when another employee open it, it will be in Calibri size 11, with different spacing, etc.

We have company templates on our network on a mapped drive that we have pointed Word to in the Advanced settings.  We do this mainly to use Arial font size 10 over the default Calibri size 11, and to have faxes, letters, etc. templates available as shared templates for our users.  The directory that contains all of these templates and settings also has the Normal.dotm file which was modified so new Word files have Arial size 10, and some other settings.

Please see the attached screen shot which shows the directory where I have both the user templates and workgroup templates pointed to.  I realize that these directories should be cleaned up, but before doing so and further customizing them, I wanted to see if anyone else has a better method to ensuring Word files are opening and saving the same for all users.

Thank you
2015-01-13-16-38-46-Word-Options.png
2015-01-13-16-40-13-Disks.png
0
Comment
Question by:Fveng
2 Comments
 
LVL 79

Accepted Solution

by:
David Johnson, CD, MVP earned 500 total points
ID: 40547754
different normal.dot files will have an impact.
0
 

Author Closing Comment

by:Fveng
ID: 40593748
Thank you, we also found the particular Word document our users were having issues with had a problem, and many of the formatting issues were resolved when that problematic Word document was pasted into a new document and deleted.
0

Featured Post

Courses: Start Training Online With Pros, Today

Brush up on the basics or master the advanced techniques required to earn essential industry certifications, with Courses. Enroll in a course and start learning today. Training topics range from Android App Dev to the Xen Virtualization Platform.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Excel 2016 Not Responding Issues 6 56
TSQL DateADD update Question 4 38
Access 2016 - finding skipped numbers 11 23
Macro on Enter for text form field options. 6 32
A high-level exploration of how our ever-increasing access to information has changed the way we do our jobs.
Using Word 2013, I was experiencing some incredible lag when typing.  Here's what worked for me....
The viewer will learn how to use the =DISCRINV command to create a discrete random variable, use this command to model a set of probabilities and outcomes in a Monte Carlo simulation, and learn how to find the standard deviation of a set of probabil…
Polish reports in Access so they look terrific. Take yourself to another level. Equations, Back Color, Alternate Back Color. Write easy VBA Code. Tighten space to use less pages. Launch report from a menu, considering criteria only when it is filled…

786 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question