?
Solved

How can I recover data from exchange server 2010

Posted on 2015-01-14
4
Medium Priority
?
84 Views
Last Modified: 2015-01-15
We have a client that is now on Office 365. We migrated them from an in house exchange server 2010 to Office 365 back in April 2014 with no issues. Yesterday a user went to his calendar and saw that all his MANUAL entries from all of February 2014 and the past are missing but the reoccurring event entries are still there. All other users still have all there entries so this is isolated to one user.

We don't know when the entries have disappeared until the user searched for them yesterday. Is there a way we can get data from the old Exchange Server DB file and extract it for that user so we can import back to Office 365.
0
Comment
Question by:IT_Fanatic
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
4 Comments
 
LVL 42

Accepted Solution

by:
Vasil Michev (MVP) earned 1500 total points
ID: 40549498
If the old Exchange servers are available, you should be able to export the mailbox to a PST file, or even do a targeted Search-Mailbox for only calendar items. Importing to the new mailbox from the recovered PST should not be a problem then.

BTW check what the archiving/retention policy on that mailbox and the Calendar folder is (the default folder policy applies to Calendar since 2010 SP2: http://blogs.technet.com/b/exchange/archive/2012/08/14/calendar-and-tasks-retention-tag-support-in-exchange-2010-sp2-ru4.aspx), as the items might be moved/deleted by the policy instead.
0
 

Author Comment

by:IT_Fanatic
ID: 40549523
Ive disabled all the exchange services on our exchange server. Do I simply just need to turn on all the services and that's it regarding to have our old exchange server go online? We it cause any issues with the users on 365?
0
 
LVL 42

Expert Comment

by:Vasil Michev (MVP)
ID: 40549810
Depends on several factors. If your MX and Autodiscover records are pointing to the cloud, and you have removed/disabled the local autodiscover (SCP, the virtual directories or simply used the reg keys to stop Outlook for looking at local autodiscover), you should be fine. But that's the general talk, there might be something specific to your configuration that can cause an issue, so you might consider doing this over the weekend or similar.

I'd still recommend that you first check the retention policy and the archive mailbox for that user.
0
 

Author Comment

by:IT_Fanatic
ID: 40549874
The user has no retention policy nor archives
0

Featured Post

Office 365 Training for IT Pros

Learn how to provision tenants, synchronize on-premise Active Directory, implement Single Sign-On, customize Office deployment, and protect your organization with eDiscovery and DLP policies.  Only from Platform Scholar.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Mailbox Overload?
There are times when we need to generate a report on the inbox rules, where users have set up forwarding externally in their mailbox. In this article, I will be sharing a script I wrote to generate the report in CSV format.
In this video I am going to show you how to back up and restore Office 365 mailboxes using CodeTwo Backup for Office 365. Learn more about the tool used in this video here: http://www.codetwo.com/backup-for-office-365/ (http://www.codetwo.com/ba…
Access reports are powerful and flexible. Learn how to create a query and then a grouped report using the wizard. Modify the report design after the wizard is done to make it look better. There will be another video to explain how to put the final p…
Suggested Courses

743 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question