Solved

remote web workplace with IE 11

Posted on 2015-01-14
5
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Last Modified: 2015-01-15
It's been a while since I've used Remote Web Workplace to log in to our office's server (Windows SBS).

Now I have a new laptop and I need to use RWW a lot in the next few months as I'll be on the road.

However, when I try from the new laptop (running windows 7 Pro, IE 11), I am unable to login to the server desktop.

I can access RWW ok, and see the list of servers and clients, but when I pick our server, nothing happens in the browser....

NB the HTML layout is different, it looks faulty....

Does my SBS need some sort of update to allow a RWW from this newer setup?
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Question by:zorba111
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5 Comments
 
LVL 24

Accepted Solution

by:
VB ITS earned 500 total points
ID: 40550381
Try adding the site to IE's Compatibility View list:

- Go to your RWW site in IE
- Click on Tools  in IE's menu bar (hit Alt on your keyboard) or click on the cog icon on the top right corner of IE
- Compatibility View settings
- Click on the Add button then Close
- Close out of IE
- Reopen IE and try the RWW site again
0
 

Author Comment

by:zorba111
ID: 40550406
that worked! thanks
0
 

Author Comment

by:zorba111
ID: 40550424
I've requested that this question be closed as follows:

Accepted answer: 0 points for zorba111's comment #a40550406

for the following reason:

total fix
0
 
LVL 24

Expert Comment

by:VB ITS
ID: 40550425
I think zorba111 has made a mistake in closing this question when the correct answer was provided. Can an admin please advise?
0
 

Author Comment

by:zorba111
ID: 40551066
Sorry, its been a while since I used EE and the interface  has changed.
I thought the thing to do was close a question if the solution was given?
If this is not the new protocol, I can't even see how to undo the close.
Please guide me someone :-)
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