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Bryan Pivik

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Windows 8.1 update hangs the system requiring hard shutdown to use

The issue occurs when the system updates are being installed.  The progress bar sticks forever.  Need to force shutdown the system to use again.

Looking to remove or disable the install of the failing update.  Not sure how to see which one failed or how to removed the update that is pending to be installed now.
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Bryan Pivik

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To mention also the system is in wonderful heath and is only a few months old and the user treats it well.  The system is performing perfectly for all other tasks.

I am hoping there is a way to fix this remotely where getting physical access to the computer is not easy.

Thank you for all help and assistance here.  Even if you read and got nothing ... thanks for reading ;)
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Andy M
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All great directions.  Thank you.  Will get back with update on what the logs state and if that fixes it.

Is there a way to clear out the downloaded Windows updates?  Like maybe deleting all from "C:\Windows\SoftwareDistribution\Download" or something ...
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Thank you everyone for the great recommendations.  Let me elaborate on what I found in my case.

McKnife - Simple post, but I gave you credit because it made me look in the simplest of places.  In Windows 8 there is a link in the Windows Update in the control panel when checking for new updates called "Update History".  In there it was obvious which update failed in the history.

Andy Morton - I would have went the same way but not necessary for the SFC /SCANNOW in this case.  

The final was to set to download but let me choose when to install.  Then I "hide" the update in the manual update install where it actually was the only one pending.

In Windows 8 i was not able to find a way to do the delayed install.  I have seen on Server 2012 though.

For extra credit anyone know how we can do an Automatic Customer Update to Microsoft that causes them to pull their head out of their arse and start testing the updates more!  In this case it was some BS patch for .NET Ver4.5.352.555343.98244.BS-845239 that caused the problem! Really I do not care about the bleeding edge patches! Urgh!!!