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Citrix XenApp CSG - No Server Configured on Specified Address

Posted on 2015-01-15
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Last Modified: 2015-01-20
I have Citrix WebInterface 5.4 (WI) and Secure Gateway 3.3.1 (CSG) running on Windows 2008 R2 and NOT a member of my XenApp 6.5 farm. The CSG is working internally over SSL, but not externally over the Internet. When I try to launch a published app remotely, I get the following error after logging-in:
Unable to launch your application. Contact your help desk with the following information: there is no Citrix XenApp server configured on the specified address

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Our firewall only allows ingress SSL/443 and the FQDN is NAT'ed 1:1 and resolvable locally on the CSG server.
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Question by:Lee Seeman
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Author Comment

by:Lee Seeman
ID: 40551499
In WI, Secure Access mode is set to 'Direct', will re-test in 'Gateway Direct' mode....
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Dirk Kotte earned 500 total points
ID: 40551545
yes,
with "direct" the client try to access the server (possible with a private IP) direct; without contacting the CSG.
"Gateway direct" should work, if the gateway is able to contact the server without NAT.
You can try to catch the launch.ica file at the client. there you can see the connection-settings including the gateway settings.
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Assisted Solution

by:Lee Seeman
Lee Seeman earned 0 total points
ID: 40551563
This is now working; thanks for being there EE !
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Author Closing Comment

by:Lee Seeman
ID: 40559344
I have found the solution
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