Solved

Outlook Anywhere clients getting certificate error popup for incorrect certificate

Posted on 2015-01-15
6
226 Views
Last Modified: 2015-01-20
I have an isolated problem (on one brand new laptop) where the Outlook Anywhere client (Outlook 2013 connecting to Exchange 2010 server) is getting a certificate popup error for autodiscover.xxxxxx.net, which doesn't exist and is not named in any of the connection parameters.  I have other Outlook Anywhere users who are not getting this pop up and are using the same settings.  

When I click View Certificate, I get my legit UCC certificate made out to webmail.xxxxxx.com (and some other SAN's), but not autodiscover.xxxxx.net.  Where is this error coming from and how can I track it down?
0
Comment
Question by:fuzztone65
  • 3
  • 2
6 Comments
 
LVL 19

Expert Comment

by:R--R
ID: 40551924
The certificate installed on exchange have webmail and autodiscover.domain.com included in it?
Is it a self-signed or third party certificate?
0
 

Author Comment

by:fuzztone65
ID: 40551945
Yes, it has both webmail.xxx.com and autodiscover.xxx.com included.  Is a 3rd party certificate.
0
 

Accepted Solution

by:
fuzztone65 earned 0 total points
ID: 40552126
I think I got this one resolved.  I deleted autodiscover.xxxx.net from GoDaddy DNS and the problem went away.  Not sure how it was pulling in that particular address, but it does resolve to the same IP address as the webmail.xxxx.com server.
0
Problems using Powershell and Active Directory?

Managing Active Directory does not always have to be complicated.  If you are spending more time trying instead of doing, then it's time to look at something else. For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why

 
LVL 25

Expert Comment

by:-MAS
ID: 40553420
0
 

Author Closing Comment

by:fuzztone65
ID: 40559345
Not sure why this worked or why the error was even happening in the first place, but after removing the DNS entry from GoDaddy servers, the certificate errors went away.
0
 
LVL 25

Expert Comment

by:-MAS
ID: 40559383
FYI
If you remove autodiscover from external DNS server your external autodiscover will not work. i.e. autodiscover will not work for external users.
0

Featured Post

Efficient way to get backups off site to Azure

This user guide provides instructions on how to deploy and configure both a StoneFly Scale Out NAS Enterprise Cloud Drive virtual machine and Veeam Cloud Connect in the Microsoft Azure Cloud.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Learn to move / copy / export exchange contacts to iPhone without using any software. Also see the issues in configuration of exchange with iPhone to migrate contacts.
Large Outlook files lead to various unwanted errors and corruption issues. Furthermore, large outlook files can also make Outlook take longer to start-up, search, navigate, and shut-down. So, In this article, i will discuss a method to make your Out…
In this video we show how to create an Address List in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Organization >> Ad…
how to add IIS SMTP to handle application/Scanner relays into office 365.

773 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question