Solved

Exchange 2013 - Create Mailbox of Outside Sales Rep

Posted on 2015-01-15
3
53 Views
Last Modified: 2015-01-20
Our company just went into an agreement with an individual who will be a sales rep for us.  He is not actually an employee of our company, "XYZ Corp", but he does represent our products, in which he gets a commission of the sale.  When he speaks to his customers, we want it to appear that he works for us to prevent any confusion on the customer end.  Therefore, we are making up "XYZ Corp" business cards with his information on them.  We would like to have him an "XYZ Corp" email address as well.

I am assuming that I will need to create a user account in AD for him and create a mailbox.  He will then have to use OWA, or if he uses Outlook then create a new profile, to send and receive email.  Is this the correct method of going about this?
0
Comment
Question by:csimmons1324
3 Comments
 
LVL 5

Accepted Solution

by:
Leon Kammer earned 250 total points
Comment Utility
Hi,

When creating internal email addresses for external contractors with an internal and external email address accessible within the GAL, The external address must be the default address on the email addresses tab, and is the email address listed on the "Exchange General" tab of the contact. If it is not configured this way then it causes an internal email loop on the server.

If the contractor only wishes to have the internal email address accessible within the GAL, then what you have suggested is perfect.

Either way, an AD account is required.

Cheers

Leon
0
 
LVL 19

Assisted Solution

by:R--R
R--R earned 250 total points
Comment Utility
It will require a AD account and mailbox. Assuming the user will interact with the customers over the email he should have the external email address.
0
 

Author Closing Comment

by:csimmons1324
Comment Utility
Thank you for your help!
0

Featured Post

The curse of the end user strikes again      

You’ve updated all your end user’s email signatures. Hooray! But guess what? They’re playing around with the HTML, adding stupid taglines and ruining the imagery. Find out how you can save your signatures from end users today.

Join & Write a Comment

Resolve Outlook connectivity issues after moving mailbox to new Exchange 2016 server
Scam emails are a huge burden for many businesses. Spotting one is not always easy. Follow our tips to identify if an email you receive is a scam.
To show how to create a transport rule in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Rules tab.:  To cr…
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…

763 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

10 Experts available now in Live!

Get 1:1 Help Now