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Exchange 2010 Web App Adim Login

Posted on 2015-01-16
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When I log in as the administrator into our exchange 2010 web app  I noticed that i can open up the inbox on most of the mailboxes for our user accounts which is needed from time to time but also on some mailboxes I need to manage i don't have the ability to open them up its greyed out. I need to figure out how to resolve this because when users has problems i can usually manage their mailboxes and open up their inbox.

Thanks,
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Question by:Jre19611
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Andy M earned 500 total points
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Has the account you are using been given Full mailbox permissions to the mailboxes you are having problems accessing? Should be able to check this in the Management Console - recipients - mailboxes.
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