Solved

Help me with google voice incoming callers

Posted on 2015-01-16
6
169 Views
Last Modified: 2015-01-20
google voice disconnects
windows 7 using google chrome browser I hear ringinging for incoming phone call
and I am logged onto google hangouts at bottom sys tray

I wait 20 seconds and sometimes I get connected to incoming caller, other times no connection, but there is always a history in my gmail and google voice of a phone call
0
Comment
Question by:rgb192
  • 3
  • 2
6 Comments
 
LVL 70

Expert Comment

by:Merete
ID: 40554915
rgb192 are you in the US?
There has been a slow ongoing integration.
Quote
An update to the Hangouts app back in October of last year added Google Voice integration with the ability to make and receive phone calls.
To get the new feature to work, simply visit the Google Voice website (you’ll need to set up a Google Voice number of course) and click the Call button in the left-hand sidebar. You’ll type in the number you want to call and then you’ll select Hangouts from the Phone to call with drop-down menu.
Source
http://www.gottabemobile.com/2014/07/25/google-voice-hangouts-integration-progressing-slowly/
http://www.gottabemobile.com/2014/07/24/moto-360-release-date-rumor-breakdown/
Have you fully updated and integrated ?
are you using a head set with mic and a web cam?
I'm not sure what to offer
How to use Google Voice with the new Hangouts app
http://www.greenbot.com/article/2605860/how-to-use-the-new-hangouts-with-google-voice.html
0
 
LVL 29

Assisted Solution

by:serialband
serialband earned 200 total points
ID: 40555290
You could always forward your Google Voice to your landline and cellphone simultaneously.  That way you can answer from any device until it gets fixed on your computer.  I have mine ringing multiple numbers at the same time.
0
 

Author Comment

by:rgb192
ID: 40556265
I am using windows7 desktop

how can I be sure that hangouts is up to date

I have  a headset but cam is not applicable because I am receiving a regular phone call
0
DevOps Toolchain Recommendations

Read this Gartner Research Note and discover how your IT organization can automate and optimize DevOps processes using a toolchain architecture.

 
LVL 70

Accepted Solution

by:
Merete earned 300 total points
ID: 40556612
If I understand you your getting the calls but don't understand how to answer it. Are you using the desktop app?
You have received a number?
serialband provided a solution have you tried that?
To get the latest check the Chrome store click on hangouts
 please watch/ read information provided and does that then match what you have?
 then click on Free this gives you the hangout App for desktop
https://chrome.google.com/webstore/detail/hangouts/knipolnnllmklapflnccelgolnpehhpl?hl=en

If the video doesn't play here it is again YouTube
Introducing Hangouts Chrome App
https://www.youtube.com/watch?v=Z91qA7JQIMc
and
How to Use Google Hangout | The Google Voice and Video Chat Tool
https://www.youtube.com/watch?v=CYYszx8SYlY ( video)
Google store
https://chrome.google.com/webstore/category/apps?hl=en
0
 

Author Closing Comment

by:rgb192
ID: 40561143
Yes I could test on multiple phones.
But these links show me that I am using old software; hangouts does not auto update.
More testing required but at least I know I am now using new software.
0
 
LVL 70

Expert Comment

by:Merete
ID: 40561156
Thanks, yes with the right tools it all works.
Let us know if you still have any problems
regards Merete
0

Featured Post

Free Tool: Path Explorer

An intuitive utility to help find the CSS path to UI elements on a webpage. These paths are used frequently in a variety of front-end development and QA automation tasks.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Article by: user_n
How Sip Phone (User Agent) works and communicates with sip servers 1.  There is a sip server and a sip registrar.  The sip server and sip registrar can be one server or two different servers. The sip registrar is the server on which it is record…
The recent Microsoft changes on update philosophy for Windows pre-10 and their impact on existing WSUS implementations.
This Micro Tutorial will give you a basic overview of Windows DVD Burner through its features and interface. This will be demonstrated using Windows 7 operating system.
This Micro Tutorial will give you a introduction in two parts how to utilize Windows Live Movie Maker to its maximum capability. This will be demonstrated using Windows Live Movie Maker on Windows 7 operating system.

790 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question