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POP mail on SMB 2008 Exchange can't add to gmail

Posted on 2015-01-16
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Last Modified: 2015-03-17
Hello,

I need to allow someone to  mail using the gmail interface.  So I enabled pop/imap and I am able to configure the account using pop in Outlook. However I cannot get gmail to check it as a second account.

The error is "Server returned error: "Connection timed out: There may be a problem with the settings you added. Please contact your other email provider to verify the correct server name and port."

Any suggestions will be greatly appreciated. I am using port 995.

Thanks and best regards,

Sky
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Question by:Schuyler Kuhl
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Expert Comment

by:Kimputer
ID: 40554925
Did you follow Google's own guide to the letter?
https://support.google.com/mail/troubleshooter/1668960?hl=en
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Expert Comment

by:Cris Hanna
ID: 40555078
So you're just trying to setup Outlook for one user to also access and send through Gmail?   Doesn't really go through SBS
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Schuyler Kuhl earned 0 total points
ID: 40555081
Greetings,

I'm sorry but I think I didn't describe the issue properly.  I'm not setting up a gmail account in outlook, I'm setting up a secondary account in gmail to pop an office server running SBS 2008.

Actually after I wrote the question last night I was able to get the pop connection to work.  I think it may have been that I needed to restart the pop service on the exchange server after I updated the cert info and such.  Because after I restarted that service I was able to pop the server from gmail.  

I still haven't been able to make the smtp connection from gmail.  It doesn't give you the ability to modify any of the smtp config settings.  I am able to to configure it in another mail client successfully so I think it may just be a matter of figuring out the settings that gmail is using and then making sure that is ok for the exchange server.

Thank you.

Sky
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Expert Comment

by:David Johnson, CD, MVP
ID: 40555877
set up outlook to use the pop/smtp settings if they are working correctly then you can transfer the settings into gmail
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Author Closing Comment

by:Schuyler Kuhl
ID: 40669999
None of the answers addressed my question.
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