This issue was reported to me by Helpdesk. I have no experience with Exchange, but only with AD management. I was wondering if the email account is locked, does that mean his Windows AD account is locked? If I unlock his AD account, does that unlock his Exchange email account?
How do I fix the issue where the user's account keep locking out? How would I look at audit logs, or check PCs or network shares he may be connected to? See attached screenshot about his AD account, seems interesting to me. Has anyone ever seen this (image attached)? If so, how can I fix this?