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View PDF in Access - Web Browser control problem viewing PDF

Dear experts -
We are using Access 2010.
We have a form in which we have a Web Browser control. We create a PDF and view it in this control.
This has worked fine for a long time, and it still works fine on MOST MACHINES.
However, some machines, including the server where we run remote sessions, do not display the PDF in the control. This had been working find until 2 weeks ago (we haven't been able to figure out what's changed in that period).

We have Acrobat Reader XI running now on that server.

Any ideas of things we should try?

Thanks!
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terpsichore
Asked:
terpsichore
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2 Solutions
 
Jeffrey CoachmanMIS LiasonCommented:
We are using Access 2010.
Everyone?, ...are you absolutely sure?

On the problem machines, ...is it all PDF's that do not display?

We create a PDF
Does every pdf get created with the same program?
...There are some off brand PDF creators out there that may not create reliable PDF all of the time...
Do all users use the exact same PDF viewing software?
Some users will install a 3rd party PDF viewer without managements knowledge...

In other words, you need to identify the exact differences between the working and non-working PC's.

Let's see what other experts may post.

JeffCoachman
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terpsichoreAuthor Commented:
We resolved the matter by installing a different version of Acrobat, that was it. (No idea what it was that was incompatible - Acrobat Pro XI did NOT work, while Acrobat Pro X DID.
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terpsichoreAuthor Commented:
This was what worked.
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