Solved

View PDF in Access - Web Browser control problem viewing PDF

Posted on 2015-01-17
3
394 Views
Last Modified: 2015-01-30
Dear experts -
We are using Access 2010.
We have a form in which we have a Web Browser control. We create a PDF and view it in this control.
This has worked fine for a long time, and it still works fine on MOST MACHINES.
However, some machines, including the server where we run remote sessions, do not display the PDF in the control. This had been working find until 2 weeks ago (we haven't been able to figure out what's changed in that period).

We have Acrobat Reader XI running now on that server.

Any ideas of things we should try?

Thanks!
0
Comment
Question by:terpsichore
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 74

Assisted Solution

by:Jeffrey Coachman
Jeffrey Coachman earned 250 total points
ID: 40555415
We are using Access 2010.
Everyone?, ...are you absolutely sure?

On the problem machines, ...is it all PDF's that do not display?

We create a PDF
Does every pdf get created with the same program?
...There are some off brand PDF creators out there that may not create reliable PDF all of the time...
Do all users use the exact same PDF viewing software?
Some users will install a 3rd party PDF viewer without managements knowledge...

In other words, you need to identify the exact differences between the working and non-working PC's.

Let's see what other experts may post.

JeffCoachman
0
 

Accepted Solution

by:
terpsichore earned 0 total points
ID: 40569645
We resolved the matter by installing a different version of Acrobat, that was it. (No idea what it was that was incompatible - Acrobat Pro XI did NOT work, while Acrobat Pro X DID.
0
 

Author Closing Comment

by:terpsichore
ID: 40579385
This was what worked.
0

Featured Post

Free Tool: SSL Checker

Scans your site and returns information about your SSL implementation and certificate. Helpful for debugging and validating your SSL configuration.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In earlier versions of Windows (XP and before), you could drag a database to the taskbar, where it would appear as a taskbar icon to open that database.  This article shows how to recreate this functionality in Windows 7 through 10.
If you need a simple but flexible process for maintaining an audit trail of who created, edited, or deleted data from a table, or multiple tables, and you can do all of your work from within a form, this simple Audit Log will work for you.
We often encounter PDF files that are pure images, that is, they do not have text characters, but instead contain only raster graphics. The most common causes of this are document scanning software and faxing software/services that create image-only…
Add bar graphs to Access queries using Unicode block characters. Graphs appear on every record in the color you want. Give life to numbers. Hopes this gives you ideas on visualizing your data in new ways ~ Create a calculated field in a query: …

688 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question