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Voice in crackling & glitch in ubuntu 14.04

Posted on 2015-01-17
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Last Modified: 2015-01-27
hi i have installed ubuntu 14.04 32 bit, i am using zoiper to make voip calls, my voice is crackling & glitchy, which package or driver i have to install to resolve this.
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Question by:Rahul Dev Singh
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5 Comments
 
LVL 4

Expert Comment

by:Ruel Tmeizeh
ID: 40555402
To fix this can be rather complex, however, basically what you need to do is setup QoS (Quality of Service) on your network.

Zoiper should be setup to mark it's traffic with the proper DSCP QoS code. Then your router needs to be QoS aware and setup to honor DSCP markings and give the voice traffic the highest priority.

As I said, QoS can be very complex, so you may wish to hire someone to set this up for you.

Another option is that your internet service may be not as solid as it should be. If you are losing packets on the way out to the internet, then it could either be your router or your internet provider that needs to be replaced.
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LVL 62

Expert Comment

by:gheist
ID: 40557176
Usuall drill is to install or remove pulseaudio or to reconfigure it wirh realtime priority.
Also sound driver parameters need a complete run-through.
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Accepted Solution

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Rahul Dev Singh earned 0 total points
ID: 40564082
i got the solution, solution to this problem is install 64 bit architecture OS, this problem is only with all 32 bit architecture Linux based OS
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LVL 62

Expert Comment

by:gheist
ID: 40564211
Pay attention to pulseaudio. If it installs it will crackle again.
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Author Closing Comment

by:Rahul Dev Singh
ID: 40572378
i did some research & troubleshooting  myself  & i resolved the issue.
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