We have as part of a much larger web system the ability to print Work Orders on an HP printer.
The web programming creates a pdf of the work order & places it in a folder on the web server. To print, the programming opens the pdf work order in a separate browser window, where using the browser print command, the file can be printed.
This works well in most cases.
However, in some cases, at the customer site, it prints a page where the borders are "cut off". See attachments, the file called wo198785.pdf is how the pdf looks. The file WOscreenshot.jpg is how it prints from a MAC computer at the customer site, I assume the MAC is using Safari or Opera.
What can cause this?
Note that the exact same workorder can be properly printed from a Windows PC on the SAME printer.