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Hi,<br />
<br />
Check the belwo links:-<br />
<br />
<a href="http://support.citrix.com/article/CTX138069" rel="ugc">http://support.citrix.com/article/CTX138069</a><br />
<a href="http://support.citrix.com/article/CTX128009" rel="ugc">http://support.citrix.com/article/CTX128009</a><br />
Bhaloul.
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Hi,

Check the belwo links:-

http://support.citrix.com/article/CTX138069 [http://support.citrix.com/article/CTX138069]
http://support.citrix.com/article/CTX128009 [http://support.citrix.com/article/CTX128009]
Bhaloul.

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Try to update the latest version of rollup pack and test.
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Try to update the latest version of rollup pack and test.

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Used sysinternals along with going through event viewer and found that nuance pdf process for whatever reason was crashing explorer.exe upon logon for this one user on citrix. Updated nuance with the latest hotfix and the problem resolved. Thanks for all the assistance.
</div>


Used sysinternals along with going through event viewer and found that nuance pdf process for whatever reason was crashing explorer.exe upon logon for this one user on citrix. Updated nuance with the latest hotfix and the problem resolved. Thanks for all the assistance.

<div>
<div class="content wysiwyg-content">
Experts,<br />
As soon as a user logs into citrix explorer.exe starts crashing in a loop. The user logs into his local machine at work no issues, logged him into another machines no issues. It's only on citrix. Deleted his profile, ran virus malware scan. No other user have this issue logging into citrix. Attached is the crash logs from citrix.Thanks in advance for your help.<br />
<a href="https://filedb.experts-exchange.com/incoming/2015/01_w03/892977/Report.txt" target="_blank" class="file-inline" title="Report.txt (18 KB)"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 512 512"><path d="M67.508 468.467c-58.005-58.013-58.016-151.92 0-209.943l225.011-225.04c44.643-44.645 117.279-44.645 161.92 0 44.743 44.749 44.753 117.186 0 161.944l-189.465 189.49c-31.41 31.413-82.518 31.412-113.926.001-31.479-31.482-31.49-82.453 0-113.944L311.51 110.491c4.687-4.687 12.286-4.687 16.972 0l16.967 16.971c4.685 4.686 4.685 12.283 0 16.969L184.983 304.917c-12.724 12.724-12.73 33.328 0 46.058 12.696 12.697 33.356 12.699 46.054-.001l189.465-189.489c25.987-25.989 25.994-68.06.001-94.056-25.931-25.934-68.119-25.932-94.049 0l-225.01 225.039c-39.249 39.252-39.258 102.795-.001 142.057 39.285 39.29 102.885 39.287 142.162-.028A739446.174 739446.174 0 0 1 439.497 238.49c4.686-4.687 12.282-4.684 16.969.004l16.967 16.971c4.685 4.686 4.689 12.279.004 16.965a755654.128 755654.128 0 0 0-195.881 195.996c-58.034 58.092-152.004 58.093-210.048.041z"/></svg>Report.txt</a><br />
<a href="https://filedb.experts-exchange.com/incoming/2015/01_w03/892978/error.txt" target="_blank" class="file-inline" title="error.txt (468 bytes)"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 512 512"><path d="M67.508 468.467c-58.005-58.013-58.016-151.92 0-209.943l225.011-225.04c44.643-44.645 117.279-44.645 161.92 0 44.743 44.749 44.753 117.186 0 161.944l-189.465 189.49c-31.41 31.413-82.518 31.412-113.926.001-31.479-31.482-31.49-82.453 0-113.944L311.51 110.491c4.687-4.687 12.286-4.687 16.972 0l16.967 16.971c4.685 4.686 4.685 12.283 0 16.969L184.983 304.917c-12.724 12.724-12.73 33.328 0 46.058 12.696 12.697 33.356 12.699 46.054-.001l189.465-189.489c25.987-25.989 25.994-68.06.001-94.056-25.931-25.934-68.119-25.932-94.049 0l-225.01 225.039c-39.249 39.252-39.258 102.795-.001 142.057 39.285 39.29 102.885 39.287 142.162-.028A739446.174 739446.174 0 0 1 439.497 238.49c4.686-4.687 12.282-4.684 16.969.004l16.967 16.971c4.685 4.686 4.689 12.279.004 16.965a755654.128 755654.128 0 0 0-195.881 195.996c-58.034 58.092-152.004 58.093-210.048.041z"/></svg>error.txt</a>
</div>
</div>


error.txt

Report.txt

Experts,
As soon as a user logs into citrix explorer.exe starts crashing in a loop. The user logs into his local machine at work no issues, logged him into another machines no issues. It's only on citrix. Deleted his profile, ran virus malware scan. No other user have this issue logging into citrix. Attached is the crash logs from citrix.Thanks in advance for your help.

explorer.exe keeps crashing on logon in citrix

Windows Server 2008 and Windows Server 2008 R2, based on the Microsoft Vista codebase, is the last 32-bit server operating system released by Microsoft. It has a number of versions, including including Foundation, Standard, Enterprise, Datacenter, Web, HPC Server, Itanium and Storage; new features included server core installation and Hyper-V.

Windows Server 2008

Citrix is the synonym for the virtualization and application infrastructure systems developed by the company of the same name. Main areas are application virtualization, Software-As-A-Service (SaaS), cloud-computing and networking. The two most well-known are Citrix XenApp or Citrix CloudPlatform.

Citrix

The Microsoft Legacy Operating System topic includes legacy versions of Microsoft operating systems prior to Windows 2000: All versions of MS-DOS and other versions developed for specific manufacturers and Windows 3/3.1, Windows 95 and Windows 98, plus any other Windows-related versions, and Windows Mobile.