exchange server 2003 services wont start

Posted on 2015-01-17
Last Modified: 2016-05-14
There was a power outage and my exchange 2003 server crashed and the Microsoft Exchange services wont start.

specifically the:

Microsoft Exchange MTA Stack
Microsoft Exchange Information Store
Microsoft Exchange Event

once i get the computer to boot using last known good configuration i am able to boot it but when i reboot it gets stuck at applying computer settings and i need to hard boot it. I beleive it is because the above services are trying to start but they are not starting and causing it to hang at applying computer settings....

any ideas on how to troubleshoot?
Question by:IT_Field_Technician
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Expert Comment

by:Thomas Grassi
ID: 40555817
I had a similar problem

Windows 2003 R2 64 Bit Server Exchange 2007 SP3 Enterprise 64 BIt

After several hours waiting for the server to come back online I found many errors

I then discovered that system attendant was in a still starting stat

I disabled System Attendant and then my server come back online.

I know you should not Kill the System Attendant but it was the only way to get the server back up.

The reboots are killers if that service is hanging one night it took over 10 hours to start up.

I have been running the exchange server without system attendant for over a month and no email problems.

I decided to upgrade to 2010 which is in the progress.

Check System Attendant

Good luck

Expert Comment

ID: 40555919
Could you please share event ID,s @ the time of restarting above exchange services. there are multiple reason for this issue.

Author Comment

ID: 40555928
Sure These are the only critical errors in the event viewer:


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Author Comment

ID: 40555938
Also here is what i get when i try to start

Microsoft Exchange MTA Stack
Microsoft Exchange Information Store
Microsoft Exchange Event


Author Comment

ID: 40555944
When mapping out the dependency services they all were running! So I am not sure why they are not working or how to fix it to get them working!

Accepted Solution

IT_Field_Technician earned 0 total points
ID: 41585185
I ended up reinstalling exchange and then rebooting the server got exchange to finally work!

Author Closing Comment

ID: 41594507

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