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Server 2008 r2 sp1 IE 11 will not uninstall

Posted on 2015-01-17
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Last Modified: 2015-01-23
I am unable to uninstall ie 11 from our server. I have tried the wusa uninstall - I get catastrophic failure. I have tried other command lines but no luck. I tired through control panel - add /remove - view installed updates. But the page comes up blank. I am out of ideas. Any ideas or help would be greatly appreciated.
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Question by:JasonDuncanworks
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6 Comments
 
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Assisted Solution

by:Bahloul
Bahloul earned 200 total points
ID: 40555896
Hi,

Run this command as admin from command prompt (cmd.exe). Make sure you have admin rights.
 
FORFILES /P %WINDIR%\servicing\Packages /M Microsoft-Windows-InternetExplorer-*11.*.mum /c "cmd /c echo Uninstalling package @fname && start /w pkgmgr /up:@fname /quiet /norestart"
This will force to uninstall IE 11 and roll back to IE 10.

check also the below link:-

http://goo.gl/zMXRv5

Bahloul.
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Author Comment

by:JasonDuncanworks
ID: 40556128
Thanks Bahloul,

But no luck, I get an error on each stage, I then reboot and its still there.
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Author Comment

by:JasonDuncanworks
ID: 40556129
I also ran the readiness tool, checked the log and there were no errors.
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Expert Comment

by:Bahloul
ID: 40556165
Could you post the error

Bahloul.
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Accepted Solution

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JasonDuncanworks earned 0 total points
ID: 40556195
Thanks for your help, I ended up finding the issue. The service Windows Modules Installer had been turned off. I re-enabled this then I was able to go to the control panel and view installed updates, removed IE 11, rebooted and it was gone.

Whoo hoo.
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LVL 5

Author Closing Comment

by:JasonDuncanworks
ID: 40566002
I actually found the fix here https://www.youtube.com/watch?v=ooDKZOCYqv0

Bahloul does work in most situations.
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