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RaiderNationDelegate

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Need help configuring printers - should be easy

I have two Canon printers 2240 and 2270.  For some reason, the 2240 and 2270 are reversed. So when I want to print on the 2240, I have to choose the 2270, and vice versa.  Just an inconvenience.

Also, I want to get rid of "2240 Coyy 1" and "2270 copy 1"

I'm thinking I may need to uninstall and reinstall. Wondering if there's an easier way.
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John
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The 2240 and 2270 appear to be Brother, not Canon (looking at your JPG). I don't see copies there either.

Try renaming the printers to what you know they are. That should work fine.
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VB ITS
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There's a fair bit of confusion here. From your images you do not have drivers installed for those printers.

If you do have Brother printers, first change the Port assignment (from Printer Properties > Ports tab) for them so those drivers print to the correct Brother. Then install the correct Canon drivers, using the correct ports for the Canons.

If you don't have Brother printers, I would delete those drivers. After deleting the printer, click on any other printer, select the Print Server Properties menu that appears, click the Drivers tab and remove the printer from the list. Then reinstall the Canons from scratch, using the correct ports.

It is possible to change the drivers by selecting "New Driver" under the Advanced tab in Printer Properties, but you will also need to change the ports (as I explained above), so in all it's just as easy, and more reliable, to reinstall from scratch.