Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people, just like you, are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
Solved

Need help configuring printers - should be easy

Posted on 2015-01-18
3
151 Views
Last Modified: 2015-01-23
I have two Canon printers 2240 and 2270.  For some reason, the 2240 and 2270 are reversed. So when I want to print on the 2240, I have to choose the 2270, and vice versa.  Just an inconvenience.

Also, I want to get rid of "2240 Coyy 1" and "2270 copy 1"

I'm thinking I may need to uninstall and reinstall. Wondering if there's an easier way.
Canon-2.png
Canon.png
0
Comment
Question by:RaiderNationDelegate
3 Comments
 
LVL 93

Expert Comment

by:John Hurst
ID: 40556826
The 2240 and 2270 appear to be Brother, not Canon (looking at your JPG). I don't see copies there either.

Try renaming the printers to what you know they are. That should work fine.
0
 
LVL 24

Accepted Solution

by:
VB ITS earned 500 total points
ID: 40557067
- Right click the Brother HL-2240 series printer then select Printer properties
- In the General tab, change the name to Brother HL-2270
Rename-Printer.png- Click OK when done
- Repeat above steps but swap the names around, i.e. rename the Brother HL-2270 to Brother HL-2240

As for the (Copy 1) printers, can you see them in the Devices and Printers window? They don't show up in your Canon-2.png screenshot.

Either way, to remove these  printers you can follow these steps:
- Click on the Start button then type print management into the Search programs and files box in the Start Menu
- Click on Print Management which should appear under the Programs group in the search results
- Expand Print Servers<Computer Name> > then click on Printers
- Right click each offending (Copy 1) printer then choose Delete
- Close out of the Print Management console when done

One important thing to note is that there cannot be any pending print jobs on these (Copy 1) printers, otherwise the printer will reappear.
0
 
LVL 38

Expert Comment

by:hdhondt
ID: 40558862
There's a fair bit of confusion here. From your images you do not have drivers installed for those printers.

If you do have Brother printers, first change the Port assignment (from Printer Properties > Ports tab) for them so those drivers print to the correct Brother. Then install the correct Canon drivers, using the correct ports for the Canons.

If you don't have Brother printers, I would delete those drivers. After deleting the printer, click on any other printer, select the Print Server Properties menu that appears, click the Drivers tab and remove the printer from the list. Then reinstall the Canons from scratch, using the correct ports.

It is possible to change the drivers by selecting "New Driver" under the Advanced tab in Printer Properties, but you will also need to change the ports (as I explained above), so in all it's just as easy, and more reliable, to reinstall from scratch.
0

Featured Post

Free Tool: Port Scanner

Check which ports are open to the outside world. Helps make sure that your firewall rules are working as intended.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

SCOPE I WILL CONCENTRATE ON LCD SCREEN INVERTOR , CCFL BULB PROBLEMS.   The old question "My laptop screen is black what can it be ?". POSSIBLE PROBLEMS ARE.  1. INVERTER BOARD IS BAD.  2. CCFL BULB IN LCD SCREEN IS BAD.  3. NO VIDEO TO T…
The Samsung SSD 840 EVO and 840 EVO mSATA have a well-known problem with a drop in read performance. I first learned about this in an interesting thread here at Experts Exchange: http://www.experts-exchange.com/Hardware/Storage/Hard_Drives/Q_2852…
This video shows how to quickly and easily add an email signature for all users on Exchange 2016. The resulting signature is applied on a server level by Exchange Online. The email signature template has been downloaded from: www.mail-signatures…

789 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question