Solved

Online Archive and auto archive in Outtlook/Exchaneg 2010

Posted on 2015-01-19
2
13 Views
Last Modified: 2016-02-04
Has anyone seen a case where despite a user having an online archive in Exchange 2010 (which works)  and the user's copy of outlook (correctly) removing the autoarchive  (pst option) settings in Options, the user still receives a "Do you want to Autoarchive" popup?
0
Comment
Question by:mnewmana
2 Comments
 
LVL 24

Accepted Solution

by:
VB ITS earned 500 total points
ID: 40557404
Can't say I have. Is it only happening for a single user? If so, try recreating their Outlook profile as a first step.

Instructions for Outlook 2010 can be found here: https://support.office.com/en-us/article/Create-an-Outlook-profile-f544c1ba-3352-4b3b-be0b-8d42a540459d?ui=en-US&rs=en-US&ad=US

If the problem is occurring for multiple users you can look at turning off AutoArchive altogether via Group Policy. The relevant setting can be found in:

- User ConfigurationPolicies > Administrative TemplatesMicrosoft Outlook 2010 > Outlook OptionsOtherAutoArchive
- Enable AutoArchive Settings but leave everything unticked
0
 
LVL 63

Expert Comment

by:Simon Butler (Sembee)
ID: 40557405
How did you remove the auto archiving settings within Outlook? If you have just turned the options off then you will still get prompts in my experience.

The only way to completely remove the popup I have found is to disable the archiving functionality via Group Policy.

The presence of an Online archive has no effect on the operation of Auto Archiving within Outlook, as the latter is a client setting, not server.

Simon.
0

Featured Post

PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Finding original email is quite difficult due to their duplicates. From this article, you will come to know why multiple duplicates of same emails appear and how to delete duplicate emails from Outlook securely and instantly while vital emails remai…
This article lists the top 5 free OST to PST Converter Tools. These tools save a lot of time for users when they want to convert OST to PST after their exchange server is no longer available or some other critical issue with exchange server or impor…
In this video we show how to create a mailbox database in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Servers >> Data…
To show how to generate a certificate request in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Servers >> Certificates…

832 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question