Office Template Issue

Posted on 2015-01-19
Last Modified: 2015-02-07

We appear to have a problem with a clients word templates, basically my client has old XP machines, some running 2007 office and some on 2010, now I didn't think the templates would be an issue opening on these versions.

Basically they open a word document on one machine and it looks ok, they then open the same document on another machine and it's thrown all the tables out of line, on this example they are opening the document on 2010 office on both machines.

I have tried to copy the from one to another, that doesn't work, I have also tried creating a new local profile and that doesn't work either. (they are within a server environment and use a domain etc)

Has anyone else had this problem before?

Question by:ryank85
  • 5
  • 2

Expert Comment

ID: 40557416
I have faced same kind of alignment issue while using open office and Ms office for One ms word file but never with Ms Office.

Let me test your scenario and get back to you

Author Comment

ID: 40557425
thanks :-)
LVL 48

Expert Comment

ID: 40558103
Are page margins and paper sizes the same on the 2007 and 2010 machines?

Author Comment

ID: 40558113
Yeah everything is the same on all machines, how can we reset the local word settings on the machines. I'm guessing creating a new local profile would of wiped these?
Backup Your Microsoft Windows Server®

Backup all your Microsoft Windows Server – on-premises, in remote locations, in private and hybrid clouds. Your entire Windows Server will be backed up in one easy step with patented, block-level disk imaging. We achieve RTOs (recovery time objectives) as low as 15 seconds.


Author Comment

ID: 40559476
Does anyone else have any ideas on this issue, it's driving me mad! :-)
LVL 48

Expert Comment

ID: 40560519
You said tables were thrown out of line.  Is this the only example of incompatibility?

Accepted Solution

ryank85 earned 0 total points
ID: 40584417
Solution found. This issue was down to the main font not being installed on the other machines.

We installed the font on the other machines and everything worked fine.


Author Closing Comment

ID: 40595394
Solution found by us.

Featured Post

Ransomware-A Revenue Bonanza for Service Providers

Ransomware – malware that gets on your customers’ computers, encrypts their data, and extorts a hefty ransom for the decryption keys – is a surging new threat.  The purpose of this eBook is to educate the reader about ransomware attacks.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Outlook 2010 Archive 3 61
Macro 6 50
MS Word document > cursor placement 5 25
Copy cell to another cell in another table 5 44
PaperPort has a feature called the "Send To Bar". It provides a convenient, drag-and-drop interface for using other installed software, such as Microsoft Office. However, this article shows that the latest Office 2016 apps (installed with an Office …
Using Word 2013, I was experiencing some incredible lag when typing.  Here's what worked for me....
The viewer will learn how to simulate a series of coin tosses with the rand() function and learn how to make these “tosses” depend on a predetermined probability. Flipping Coins in Excel: Enter =RAND() into cell A2: Recalculate the random variable…
In a previous video Micro Tutorial here at Experts Exchange (, I explained how to get a free, one-month trial of Office …

920 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

15 Experts available now in Live!

Get 1:1 Help Now