Solved

Outlook 2010 (w/ Exchange) Calendar share permission verses delegating share

Posted on 2015-01-19
2
69 Views
Last Modified: 2015-08-27
I have a small 10 person legal office that is 99% successful in using RACKSPACE (Cloud based) EXCHANGE for all our Email and Calendar needs. ( we all use Office 2010 with Outlook )
We all share "owner" permissions of all our calendars with our office staff and the other attorneys as it seems to work for our  needs of scheduling appointments.
However one of our attorneys calendars mysteriously has random appointments disappear from time to time ( no pun intended) and we have not figured out how or why. ( 2% or so seem to just disappear)
I began researching the problem and just learned about "delegating" and am confused about how that differs from "sharing" our calendars.  
It would be difficult to switch everyone over to "delegate" but perhaps doing it for the one attorney who is experiencing the "mystery disappearing" appointments would help.
Thanks for looking and feel free to ask for more info.
0
Comment
Question by:azpete
2 Comments
 
LVL 24

Accepted Solution

by:
VB ITS earned 500 total points
ID: 40557735
The main difference between delegate access and calendar sharing is that delegates are granted the Send on Behalf permission to the mailbox, so that delegates can send and update appointments on behalf of the mailbox owner.

For example, the From field in appointments will show in this format: Jane Doe on behalf of Joe Bloggs

I'd say delegate access is probably more reserved for PA's and the like, it should not be used as a replacement for calendar sharing.

As for the missing emails, perhaps restrict everyone's access to just Reviewer if they only need the ability to see the appointments in each other's calendars. Grant Editor access to those who need the ability to update and modify appointments.

I don't see the need for Owner access if they only need to see the appointments and not make any changes.
0
 

Author Comment

by:azpete
ID: 40557765
Thanks , thats a good idea, and just to clarify in case anyone reads the above ,,, its not "missing emails" its missing Appointments, I will try it.
0

Featured Post

PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Lotus Notes – formerly IBM Notes – is an email client application, while IBM Domino (earlier Lotus Domino) is an email server. The client possesses a set of features that are even more advanced as compared to that of Outlook. Likewise, IBM Domino is…
This article aims to explain the working of CircularLogArchiver. This tool was designed to solve the buildup of log file in cases where systems do not support circular logging or where circular logging is not enabled
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…

786 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question