Outlook 2010 (w/ Exchange) Calendar share permission verses delegating share

I have a small 10 person legal office that is 99% successful in using RACKSPACE (Cloud based) EXCHANGE for all our Email and Calendar needs. ( we all use Office 2010 with Outlook )
We all share "owner" permissions of all our calendars with our office staff and the other attorneys as it seems to work for our  needs of scheduling appointments.
However one of our attorneys calendars mysteriously has random appointments disappear from time to time ( no pun intended) and we have not figured out how or why. ( 2% or so seem to just disappear)
I began researching the problem and just learned about "delegating" and am confused about how that differs from "sharing" our calendars.  
It would be difficult to switch everyone over to "delegate" but perhaps doing it for the one attorney who is experiencing the "mystery disappearing" appointments would help.
Thanks for looking and feel free to ask for more info.
azpeteAsked:
Who is Participating?

Improve company productivity with a Business Account.Sign Up

x
 
VB ITSConnect With a Mentor Specialist ConsultantCommented:
The main difference between delegate access and calendar sharing is that delegates are granted the Send on Behalf permission to the mailbox, so that delegates can send and update appointments on behalf of the mailbox owner.

For example, the From field in appointments will show in this format: Jane Doe on behalf of Joe Bloggs

I'd say delegate access is probably more reserved for PA's and the like, it should not be used as a replacement for calendar sharing.

As for the missing emails, perhaps restrict everyone's access to just Reviewer if they only need the ability to see the appointments in each other's calendars. Grant Editor access to those who need the ability to update and modify appointments.

I don't see the need for Owner access if they only need to see the appointments and not make any changes.
0
 
azpeteAuthor Commented:
Thanks , thats a good idea, and just to clarify in case anyone reads the above ,,, its not "missing emails" its missing Appointments, I will try it.
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.