We have Windows 8.1 x64 Laptops with Citrix Netscaler Enpoint Analysis v 10.5.53.9 and are having problems getting the plugin to perform correctly when visiting the Access Gateway.
This Plugin has been installed and is showing in Add remove programs. When we visit the netscaler access point we are prompted to download the plugin, but when we check IE for managed addon it is already loaded.
Are there any know issues with the Plugin with Windows 8.1 64bit, because it works ok on our Windows 7 32bit machines. See Screen shots below.