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How can I customise the account/contact address popup in CRM 2013 Online
I am able to customise the Account form and the Contact form on these there is an address field that when the user clicks on it, there is a popup shown to the right. I want to be able to customise this popup as it uses American address terminology and I've been asked to change that. (All of our addresses are UK based and always will be).
I'm attaching a screenshot to demonstrate what popup I mean.
All I need to know is where in system customisation I can find that popup form. ie: where in the customisation tree is it and what's it called?
I'm attaching a screenshot to demonstrate what popup I mean.
All I need to know is where in system customisation I can find that popup form. ie: where in the customisation tree is it and what's it called?
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ASKER
I had already renamed the "display name" for the fields in both contact and address, whilst it updated in views etc it didn't update that popup. So I was assuming I needed to edit that popup separately.
If the changed field names doesn't affect that popup does that mean I need to explain to the management that they are stuck with the Americanised descriptions? This won't go down well!!
If the changed field names doesn't affect that popup does that mean I need to explain to the management that they are stuck with the Americanised descriptions? This won't go down well!!
Interesting, I will investigate and report back.
I regret to say that it seems that labels in composite controls are hard-coded into the application and cannot be changed.
If I found out more I will post again.
If I found out more I will post again.
ASKER
Ok thanks. Odd that they would do that, but hey its Microsoft, they often don't properly test internationalisation.
ASKER
Thanks for the effort guys.
To add more to my point:
For each Account and Contact record that is created within Microsoft Dynamics CRM, two address records are created within the Address entity. Whenever the address information on Accounts or Contacts is updated, the address records in the Address entity are updated.