Solved

Bypass SPAM filter

Posted on 2015-01-20
3
254 Views
Last Modified: 2015-02-03
Hello,

Our organization currently uses Exchange in the cloud (Office 365) Plan P1.

One of the users sends email through a "mail relay service" which ends up in Outlook Junk Mail.

Even though the email says it is from our organization, it is a random generated domain which says "

"Employee Name from company name <random email address> of behalf of Employee Name <employee email address>

Is there a way I can get this email to avoid the SPAM filter? How about getting this email to avoid customer SPAM filters?

Is there possibly a change that can be done with our zone file to accomplish this too?

Thanks.
0
Comment
Question by:mbudman
3 Comments
 
LVL 33

Accepted Solution

by:
Exchange_Geek earned 500 total points
ID: 40559814
If you are confident, then you could create a custom transport rule that'l mark each email with bypass spam check OR mark SCL with low ratings such as 1 or 2.

Here is the link on Transport Rules
http://technet.microsoft.com/en-IN/library/jj657505(v=exchg.150).aspx

-Tushar Shah
0
 
LVL 1

Expert Comment

by:cef_soothsayer
ID: 40559879
I'm assuming you've already logged in to the 3rd party mail relay service and attempted to change this configuration?

Barring that possibility, you can create another SMTP sender to route for outbound emails to a specific domain.
(Exchange Management Console, under Organization Configuration / Hub Transport / SendConnetors.)
Make the default connector a cost 2.
Then create a new connector with cost 1 for specific domains.  (Address space / Add)


Or you could just stop using that 3rd party Mail relay service and choose another that is more configurable.
0
 
LVL 1

Author Closing Comment

by:mbudman
ID: 40587818
thank you.
0

Featured Post

NAS Cloud Backup Strategies

This article explains backup scenarios when using network storage. We review the so-called “3-2-1 strategy” and summarize the methods you can use to send NAS data to the cloud

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article explains how to prepare an HTML email signature template file containing dynamic placeholders for users' Azure AD data. Furthermore, it explains how to use this file to remotely set up a department-wide email signature policy in Office …
This is my first article on Expert Exchange on the Manual Method of Exporting Office 365 Mailboxes to PST format by using the eDiscovery mechanism of Office. Hope you will enjoy the article.
This is Part 3 in a 3-part series on Experts Exchange to discuss error handling in VBA code written for Excel. Part 1 of this series discussed basic error handling code using VBA. http://www.experts-exchange.com/videos/1478/Excel-Error-Handlin…
Migrating to Microsoft Office 365 is becoming increasingly popular for organizations both large and small. If you have made the leap to Microsoft’s cloud platform, you know that you will need to create a corporate email signature for your Office 365…

863 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

18 Experts available now in Live!

Get 1:1 Help Now