Solved

Bypass SPAM filter

Posted on 2015-01-20
3
264 Views
Last Modified: 2015-02-03
Hello,

Our organization currently uses Exchange in the cloud (Office 365) Plan P1.

One of the users sends email through a "mail relay service" which ends up in Outlook Junk Mail.

Even though the email says it is from our organization, it is a random generated domain which says "

"Employee Name from company name <random email address> of behalf of Employee Name <employee email address>

Is there a way I can get this email to avoid the SPAM filter? How about getting this email to avoid customer SPAM filters?

Is there possibly a change that can be done with our zone file to accomplish this too?

Thanks.
0
Comment
Question by:mbudman
3 Comments
 
LVL 33

Accepted Solution

by:
Exchange_Geek earned 500 total points
ID: 40559814
If you are confident, then you could create a custom transport rule that'l mark each email with bypass spam check OR mark SCL with low ratings such as 1 or 2.

Here is the link on Transport Rules
http://technet.microsoft.com/en-IN/library/jj657505(v=exchg.150).aspx

-Tushar Shah
0
 
LVL 1

Expert Comment

by:cef_soothsayer
ID: 40559879
I'm assuming you've already logged in to the 3rd party mail relay service and attempted to change this configuration?

Barring that possibility, you can create another SMTP sender to route for outbound emails to a specific domain.
(Exchange Management Console, under Organization Configuration / Hub Transport / SendConnetors.)
Make the default connector a cost 2.
Then create a new connector with cost 1 for specific domains.  (Address space / Add)


Or you could just stop using that 3rd party Mail relay service and choose another that is more configurable.
0
 
LVL 1

Author Closing Comment

by:mbudman
ID: 40587818
thank you.
0

Featured Post

Is Your AD Toolbox Looking More Like a Toybox?

Managing Active Directory can get complicated.  Often, the native tools for managing AD are just not up to the task.  The largest Active Directory installations in the world have relied on one tool to manage their day-to-day administration tasks: Hyena. Start your trial today.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Find out what you should include to make the best professional email signature for your organization.
It’s the first day of March, the weather is starting to warm up and the excitement of the upcoming St. Patrick’s Day holiday can be felt throughout the world.
This video discusses moving either the default database or any database to a new volume.
This video shows how to quickly and easily add an email signature for all users on Exchange 2016. The resulting signature is applied on a server level by Exchange Online. The email signature template has been downloaded from: www.mail-signatures…

820 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question