Outlook 2013 crashes when the "security alert pop-ups" appear.

All users have Outlook 2013 as the email client.  All users Outlook work as expected.  One user has the following problem.  Whenever the Security Alert pop-up appears, she would click either "yes" or "no" or "view certificate" or even click on the "x" to close the pop-up, the user's Outlook crashes and then restarts again.  I checked for viruses and the machine is clean.  I uninstalled Office 2013 and reinstalled it and the problem persists.  Please see screen shot of the "Security Alert".  Any advice on this is appreciated.
Outlook-Error-Message.png
Francis MichaelIT ManagerAsked:
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Francis MichaelConnect With a Mentor IT ManagerAuthor Commented:
I just downloaded the office configuration analyzer tool and running scan now.  Will keep you posted.  If you have any other ideas, please let me know
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Jorge OcampoCommented:
do you have an in house exchange server or office 365, please do an update this issue happen to me before.
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Francis MichaelIT ManagerAuthor Commented:
We use Office 365 for our mail service.
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Jorge OcampoCommented:
did you update outlook 2013?
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Jorge OcampoCommented:
please do if you havent
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Jorge OcampoCommented:
Please let me know
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Francis MichaelIT ManagerAuthor Commented:
I have used this tool on two machines and it is very helpful.  Please consider this case closed.
Thanks.
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