I am trying to install Symantec Endpoint Protection on several production PCs with Windows XP embedded. The instyallation fails every time. Symantec has said that the Filter Manager service is not installed and sent the following instructions -
Cannot detect File System Filter Manager Driver. This product requires File System Filter Manager Driver in order to function.
Attempting to install SEP-XPE on Windows XP Embedded machine with a factory default image.
The fltmgr.sys and fltlib.sys files are missing, and thus unregistered.
1.From a regular Windows XP install copy these two files to a thumb drive: c:\windows\system32\fltmgr
.sys and c:windows\system32\drivers
2.Paste the two files to the target XP Embedded machine, in the same directories they were copied from.
3.Create the following registry keys (a .reg file can be made to make this easier):
"Description"="File System Filter Manager Driver"
4.Commit the image.
You can now install the SEP-XPE agent.
I perfored the steps listed above but still could not install SEP. Then they sent these additional instructions -
4. Merge in more registry entries using a RegEdit running as SYSTEM (psexec -sid c:\windows\regedit.exe):
5. Reboot the machine
Fiirst of all, I am Not exactly sure what this means -
"Merge in more registry entries using a RegEdit running as SYSTEM (psexec -sid c:\windows\regedit.exe):"
Second, I tried creating a .reg file as I had before but when I tried to load it to the registry I got an "error accessing registry" message. If I tried using regedit to add the Keys I got an "error writng to the registry" message.
Can anyone help me get the filter manager installed? I ahve already tried this link - http://support.microsoft.com/KB/914882
- but it is for SP2 and we have SP3.