Wireless pc's can't see Konica Minolta printer but can when hard wired.
Posted on 2015-01-20
I have a Konica Minolta tech that has asked me twice this week about an issue he's having. Now that it's happen twice in one week (with two different businesses) I'm thinking it's something to do with the Konica Minolta settings itself and maybe he's not aware of it even though hes the Konica rep and installer.
Anyway, here are the details. There are desktops on the network that are hard wired to the router and there are other desktops and laptops that are wireless but on the same network. When any of these pc's are hard wired they can see, install and ping the Konica Minolta printer just fine. As soon as the network cable is disconnected from any of these pc's and the wireless is enabled they can't even ping the ip address of the Konica Minolta printer. They can however, still get on the internet and ping other devices regardless if the other devices are wired or wireless. AGAIN, the wireless devices can ping other devices on the network (wireless and wired) but NOT the Konica Minolta. The Konica Minolta is the only device that can't be pinged from a wireless pc.
I'll be going back this week most likely the trouble shoot in person again but I was wondering if anyone has experienced this with Konica Minolta printers.