Solved

HP office jet 4630 printer wireless network problem

Posted on 2015-01-20
5
300 Views
Last Modified: 2015-02-21
I installed an HP office jet 4630 printer.  During the installation the printer asked me if I wanted to do eprint...I declined that option because I am not interested in printing with that printer from a remote location.  As the installation continued the printer used a "smart network" feature to complete the installation.  It did not ask me for the wireless password key for the router in my home.  For the PC the installation was successful.  When I tried to print from the iPad there were two wireless SSID's...one from the dlink router and the other from the HP office jet setup for the 4630 printer.  I have to switch back and forth between these two wireless networks.  This is a nuisance.  What would be the solution to this problem?
thanks in advance,
capreol
0
Comment
Question by:capreol
  • 2
5 Comments
 
LVL 92

Expert Comment

by:John Hurst
ID: 40560779
Go into the Printer Setup panel, delete the wireless settings and set the printer back up to the correct SSID.

The printer may have connected itself to a different network. Deleting the wireless profile and setting it up again will correct this.
0
 

Accepted Solution

by:
capreol earned 0 total points
ID: 40568700
I deleted the printer after the first installation because the printer during the installation had on its own created a wireless network between itself and the iPad.  The printer worked successfully with the PC wirelessly.  I then did a second install and the same thing happened.  My main goal here was to be able to print from the iPad.  

That did not happen...the iPad worked with my main wireless network but then when I wanted to print from the iPad I had to switch to the HP setup wireless network.  Then after the document printed I had to switch back to my main wireless network.  This was a significant nuisance.

My conclusion is this did not work properly because the HP Office Jet 4630 printer is not air print capable.  I packaged up the printer and returned it for a refund at Staples.  
thanks for your help,
capreol
0
 

Author Comment

by:capreol
ID: 40613176
Please close the question.  The printer is not air print capable and will not print wirelessly from the iPad.
thanks,
capreol
0
 
LVL 38

Expert Comment

by:hdhondt
ID: 40622824
This question has been classified as abandoned and is closed as part of the Cleanup Program. See the recommendation for more details.
0

Featured Post

Make managing Office 365 email signatures a breeze

Are you using Office 365? Having trouble trying to set up email signatures for your users? Getting stressed out managing multiple signatures? Need an easier way to manage? We have a solution for you, try the most-user friendly and powerful signature management tool on the market.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

The use of stolen credentials is a hot commodity this year allowing threat actors to move laterally within the network in order to avoid breach detection.
How to record audio from input sources to your PC – connected devices, connected preamp to record vinyl discs, streaming media, that play through your audio card: Vista, Windows 7, Windows 8, Windows 8.1 and Windows 10 – both 32 bit & 64.
With the advent of Windows 10, Microsoft is pushing a Get Windows 10 icon into the notification area (system tray) of qualifying computers. There are many reasons for wanting to remove this icon. This two-part Experts Exchange video Micro Tutorial s…
With the advent of Windows 10, Microsoft is pushing a Get Windows 10 icon into the notification area (system tray) of qualifying computers. There are many reasons for wanting to remove this icon. This two-part Experts Exchange video Micro Tutorial s…

867 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

24 Experts available now in Live!

Get 1:1 Help Now