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HP office jet 4630 printer wireless network problem

Posted on 2015-01-20
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Last Modified: 2015-02-21
I installed an HP office jet 4630 printer.  During the installation the printer asked me if I wanted to do eprint...I declined that option because I am not interested in printing with that printer from a remote location.  As the installation continued the printer used a "smart network" feature to complete the installation.  It did not ask me for the wireless password key for the router in my home.  For the PC the installation was successful.  When I tried to print from the iPad there were two wireless SSID's...one from the dlink router and the other from the HP office jet setup for the 4630 printer.  I have to switch back and forth between these two wireless networks.  This is a nuisance.  What would be the solution to this problem?
thanks in advance,
capreol
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Question by:capreol
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Expert Comment

by:John Hurst
ID: 40560779
Go into the Printer Setup panel, delete the wireless settings and set the printer back up to the correct SSID.

The printer may have connected itself to a different network. Deleting the wireless profile and setting it up again will correct this.
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capreol earned 0 total points
ID: 40568700
I deleted the printer after the first installation because the printer during the installation had on its own created a wireless network between itself and the iPad.  The printer worked successfully with the PC wirelessly.  I then did a second install and the same thing happened.  My main goal here was to be able to print from the iPad.  

That did not happen...the iPad worked with my main wireless network but then when I wanted to print from the iPad I had to switch to the HP setup wireless network.  Then after the document printed I had to switch back to my main wireless network.  This was a significant nuisance.

My conclusion is this did not work properly because the HP Office Jet 4630 printer is not air print capable.  I packaged up the printer and returned it for a refund at Staples.  
thanks for your help,
capreol
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Author Comment

by:capreol
ID: 40613176
Please close the question.  The printer is not air print capable and will not print wirelessly from the iPad.
thanks,
capreol
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LVL 38

Expert Comment

by:hdhondt
ID: 40622824
This question has been classified as abandoned and is closed as part of the Cleanup Program. See the recommendation for more details.
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