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Client's Outlook 2011 POP account on Mac, disappeared.

Posted on 2015-01-20
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Last Modified: 2015-02-04
Client's Outlook 2011 POP account on Mac, disappeared. He has re-established a connection to the server and now has his emails, but all his folder structure is gone. (1) Is there a way to recover? (2) If he was backing up with Time Machine will that provide a way? Note that he specifically excluded the Application folder from Time Machine. I'm thinking the folder structure might be re-established via restoration of the preferences file through Time Machine?

I haven't visited the Mac yet, scheduled to next week, thus haven't tried anything.
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Question by:Bruce Corson
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Eoin OSullivan earned 2000 total points
ID: 40588999
The Outlook data for the user on OSX is stored in the users Documents folder .. so it should be backed up in Time Machine.  Look for the Microsoft User Data folder in the Documents folder.  Backup the current folder and then restore the folder from TimeMachine from a date prior to the error.
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by:Bruce Corson
ID: 40589133
Thanks. That worked.
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