Client's Outlook 2011 POP account on Mac, disappeared.
Posted on 2015-01-20
Client's Outlook 2011 POP account on Mac, disappeared. He has re-established a connection to the server and now has his emails, but all his folder structure is gone. (1) Is there a way to recover? (2) If he was backing up with Time Machine will that provide a way? Note that he specifically excluded the Application folder from Time Machine. I'm thinking the folder structure might be re-established via restoration of the preferences file through Time Machine?
I haven't visited the Mac yet, scheduled to next week, thus haven't tried anything.