Solved

Exchange 2007

Posted on 2015-01-21
6
35 Views
Last Modified: 2015-01-26
Hi Guys, we have an Exchange running on a clients site. The users which are local can add their accounts on Outlook without any issue but users off site cannot add accounts.

SSL certs are installed
Outlook anywhere enabled
Microsoft Exchange RPC Client Access service up and running

This server used to work about a year ago. However, it was decomissioned. Now I need to bring it live again.

Any assistance with why I cannot add Outlook accounts when off site will be highly appreciated!
0
Comment
Question by:rebel126
  • 4
6 Comments
 

Author Comment

by:rebel126
ID: 40561969
Also, I can add POP accounts without any problems.
0
 
LVL 20

Expert Comment

by:Satya Pathak
ID: 40562015
what error message you are getting ,

Are you able to telnet Exchange server , also try to add host file of the exchange server IP address of local amchine

And try it .
0
 

Accepted Solution

by:
rebel126 earned 0 total points
ID: 40562053
Thanks. I enabled SSL offloading on the Outlook Anywhere tab and all is now working.
0
Problems using Powershell and Active Directory?

Managing Active Directory does not always have to be complicated.  If you are spending more time trying instead of doing, then it's time to look at something else. For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why

 
LVL 17

Expert Comment

by:OriNetworks
ID: 40562061
*Which technology are you using to try to connect to the email server? (ActiveSync, POP, etc?)
*Are you attempting to have users have the same device, for example a laptop in the office and use outlook as well as use the same laptop and outlook externally?
*How were the services originally decommissioned?
*Is the SSL cert still active and trusted by the devices and server?

MS Connectivity tester should report any errors with setup externally
https://testconnectivity.microsoft.com/

http://mxtoolbox.com
is another email troubleshooting site that may be helpful.
0
 

Author Comment

by:rebel126
ID: 40562250
Thanks for the help guys!
0
 

Author Closing Comment

by:rebel126
ID: 40570192
Enabled SSL offloading and restarted server.
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

ADCs have gained traction within the last decade, largely due to increased demand for legacy load balancing appliances to handle more advanced application delivery requirements and improve application performance.
This article explains in simple steps how to renew expiring Exchange Server Internal Transport Certificate.
how to add IIS SMTP to handle application/Scanner relays into office 365.
This video discusses moving either the default database or any database to a new volume.

861 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

20 Experts available now in Live!

Get 1:1 Help Now