Solved

A specific website only works as administrator but this happen only in a specific PC

Posted on 2015-01-21
5
98 Views
Last Modified: 2015-02-01
Hello,

My co-worker was using Internet Explorer 9. Suddenly this website pathways.deere.com stop working(blank page). I decided upgrade to IE 11 but still is not working. This happen with any user profile on this PC. IF I switch as administrator this website work fine.
In another PC I can use any user profile and the website open fine.

Could you please give a hand on this?

Thank you
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Comment
Question by:Agnes Sevilla
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5 Comments
 
LVL 14

Expert Comment

by:Andy M
ID: 40562248
Could be a cache issue on the user profiles. Try logging in as one of the affected users and try resetting the IE settings, clear out temporary internet files, etc.
0
 

Author Comment

by:Agnes Sevilla
ID: 40562326
Andy,

I reset the IE to the default values, I cleared the temporary internet files. I compare the IE options with the administrator settings and everything is the same.

I do not what else try.

Thank you
0
 

Author Comment

by:Agnes Sevilla
ID: 40573055
Hello,

I called the web site owner and they told me the changes that I needed to apply.

Thank you,

I want to close this request.
0
 

Accepted Solution

by:
Agnes Sevilla earned 0 total points
ID: 40573082
Hello Andy,

The technician accesed my computer remotelly and made the changes for me. These were changed very fast so I did not make notes about the solution.

Thank you for your soon answer Andy.

Aggieto
0
 

Author Closing Comment

by:Agnes Sevilla
ID: 40582249
I do not have any notes about the solution. Other people did for me.
0

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