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Help on HTML for newsletter in Mailchimp

Posted on 2015-01-21
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Last Modified: 2015-03-10
Hello, we are working to get the final changes of our newsletter done in mailchimp but we are having some issues with some alignment issues and images not showing up like they should in the test email.

We can also send the a test email to the person who answers this questions so you can get a visual of the issues we are having. Lastly, we have no issue give access to our mailchimp to help with this issue. Thanks!!
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Question by:DancingFighterG
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6 Comments
 
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COBOLdinosaur earned 500 total points
ID: 40562794
CSS and HTML do not perform consistently across email clients and are further limited by user setting.  For some users they will have images blocked on some others will only accept text (no HTML).

All clients do not support the same subset of HTML/CSS.

This matrix might help resolve some of your problems:
https://www.campaignmonitor.com/css/

However the best paid email services only get about 60% perfect delivery so if you think everyone you emal is going to see what you want them to see you are going to be very disappointed.

Cd&
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Author Comment

by:DancingFighterG
ID: 40564853
Ok good to know. Will take a look at the link you sent
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Author Comment

by:DancingFighterG
ID: 40568081
Ok, looked over everything. Based on my knowledge of the users I will be sending this email to my goal is to have the template work well with apple mail and maybe gmail. Desktop view will be are first goal followed by mobile reading. I read that gmail is the hardest because it strips out stuff. What help can I get from anyone to have this template look right in gmail? If this is something I have to hire someone to finish up we can do it for a small fee if needed
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LVL 53

Expert Comment

by:COBOLdinosaur
ID: 40568359
Gmail strips out anything that might cause a conflict with any of their styling.  The styling changes everytime they do a change so the only way to deal with it is to check every day to see if you have to make changes for any of the platforms and resolutions you are supporting.

You seem not to understand that no matter what you do, emails using HTML and CSS are always going to have problems and the situation is getting worse not better because more and more email providers and users are limiting what gets presented to reduced security issues and spam.

If you must present things in a specific way then the best course of action is to put it on a web page on your site, and put the link to the page in the email so users who are interested can click and get the full impact.

Cd&
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Author Comment

by:DancingFighterG
ID: 40568502
Well the purpose of our newsletter is to reach some of our new clients. The newsletter will link them to our site to get more info but we want to present our service via email in a more creative way other than the information back email are sending now
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LVL 53

Expert Comment

by:COBOLdinosaur
ID: 40569473
I understand the desire to impress new clients, but if they get a broken page in the email it could be a negative reflection on your business.  If you are not in a technology business it is probably not a big deal, but for technical products/services it would definitely hurt.

Cd&
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