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Losing Notes in an Outlook Meeting Invitation

Posted on 2015-01-21
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Last Modified: 2015-02-04
Scenario:  An Outlook meeting invitation is sent to me and my manager from "Joe." I go in and add some notes to the NOTES area in order to provide my manager some more details about this meeting. A day later, "Joe" sends out an update to this meeting invite because the date and time have changed. The notes I added in the NOTES area are gone!! This is a known issue in Outlook, and Microsoft doesn't seem to be in any hurry to fix it. They do not consider the NOTES field to be a critical one.  (Article:  https://support.office.com/en-nz/article/Best-practices-when-using-the-Outlook-Calendar-d93f72d3-2361-4e0d-8d6a-5c4939c17f39)

So my question is this - has anyone found a workaround to this issue or have a good solution???? I don't really want to keep my notes in another application (such as OneNote) because I don't want to make my manager open another application to see the notes. I really want them right within this invite.

Any advice on this would be great. Thanks in advance.
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Question by:esu4236
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4 Comments
 
LVL 83

Expert Comment

by:David Johnson, CD, MVP
ID: 40563976
Please inform me of where this mystical notes area is?
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Author Comment

by:esu4236
ID: 40564165
Please see the screenshot I've attached of an invite. If I were to type any notes in the big notes area box and save the meeting, and then if the meeting organizer updates the meeting with a new date/time and sends out an update, my notes are then gone.
EXPERTS-EXCHANGE-SCREENSHOT.docx
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LVL 83

Accepted Solution

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David Johnson, CD, MVP earned 2000 total points
ID: 40568608
That is not for you to use That is normal behaviour as you are using an area that is owned by the meeting creator.  It is also why your changes are overwritten That is why I called it the mythical notes area..  Use onenote to link notes with meeting's instead
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Author Comment

by:esu4236
ID: 40569693
This process is used by our Management Team admins for our Executives. They put info in the notes area so the exec can have all the info in one place. The executives are not gonna want to go through more clicks to see any corresponding notes for the meeting. Would be nice if Microsoft saw this as a critical field. Outlook is definitely not an email program designed with the corporate world in mind. This feature was available in Lotus Notes, but we don't have it anymore.
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