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Windows 7 loads then freezes

I have a Toshiba laptop running windows 7 that upon boot up says "Cannot load system something is missing and then a code. It says to use a windows recovery or installation disk. I did a fresh instal of windows that loads but stops at the windows 7 screen and will go no further. I replaced the hard drive and loaded windows but I have the same problem.
The bios under boot options does not see the hard drive and loads using the CD. Any help would be useful.
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mobilecomputerdoc
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mobilecomputerdoc
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1 Solution
 
John HurstBusiness Consultant (Owner)Commented:
You are still trying to install Windows 7 - correct?

Go into BIOS and set AHCI to Compatibility Mode. Then try installing again. You can always change AHCI back
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roycbeneCommented:
What is the 'something' that is missing? Is it the BOOTMGR? I'm assuming it is.  

If so, you will need to click on 'Repair your computer' from the installation disk. Once you select your OS partition, go to the command prompt in the list of recovery tools. Type the following command:

bootrec /fixboot

If this is not what you were missing, or this didn't work, please reply with the exact error message. Thanks.
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mobilecomputerdocAuthor Commented:
Screen says "Boot selection failed because a missing device is not there code 0xoooooof
Then the usual insert media. When media is inserted windows loads to windows 7 screen and then stops.
In the bios I cannot continue below the time setting. I have tried the recovery option but it also stops after loading.
I feel it has something to do with the hard drive. This laptop has two hard drive bays and I have tried them both.
Not being able to access the bios below the time and date is limiting.
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John HurstBusiness Consultant (Owner)Commented:
Are you able to try a different hard drive?  

In the bios I cannot continue below the time setting  <--- Strange. Remove all drives, and then try to start In BIOS.
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mobilecomputerdocAuthor Commented:
Yes I have tried two hard drives that I took from good working computers. I've never had a problem moving down the list in a bios before. I tried checking the bios with no hard drive in the computer and the computer did recognize that there was no operating system. I can't get past the windows loading so I cannot access the CMD to repair a possible booting issue. Any other suggestions

Thanks for your help
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roycbeneCommented:
I don't understand. What do you mean you can't get past the time setting in the BIOS?

Try holding down the 'zero' while the machine is starting and see if you can get the recovery option to appear.
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web_trackerCommented:
It is possible the bios has an administrator password enabled preventing you from making changes.
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mobilecomputerdocAuthor Commented:
The hard drive that is in the computer now is newly formatted. There is nothing to recover. So to be clear I have a fresh hard drive and I load windows 7 from a cd. As soon as the files are loaded the windows 7 screen shows "Starting windows but nothing happens from there. As for the bios all of the other settings will let me make a choice and scroll up and down. The main page will only let me change the time and date. I can't scroll down. The administrator password is cleared. The system otherwise acts just like a normal fresh install except it stops when I reach the windows 7 logo saying starting windows.

Thanks
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nobusCommented:
can you select that disk in the bios and set it as number 1 in the boot priority options?
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rindiCommented:
Change the PC's CMOS battery. Also test the RAM using memtest86+ and the HD using the disk manufacturer's diagnostic utility. You'll find both those tools on the UBCD:

http://ultimatebootcd.com
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mobilecomputerdocAuthor Commented:
I have tested both the ram and the drive. They are both fine. I installed a new CMOS as well.
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mobilecomputerdocAuthor Commented:
The bios will not see the hard drive.
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John HurstBusiness Consultant (Owner)Commented:
Are you able to get updated BIOS on DVD from Toshiba and update the BIOS?
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roycbeneCommented:
Is this a new machine?
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mobilecomputerdocAuthor Commented:
This is an older machine. I will try for update from Toshiba.
Thanks
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rindiCommented:
That is somehow contradictory. If the BIOS can't see the disk, neither will the diagnostic utility. For any software to see the disk and be able to diagnose it, it is imperative that also the BIOS sees it. Are you looking in the right places? Also make sure everything is connected properly.
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roycbeneCommented:
If the BIOS is not seeing the disk, but the diagnostics tool is, then something is either not connected right peripherally, or there is an issue with the motherboard seeing a connection. This is not a hard drive issue. I can't say confidently that updating the BIOS will work either.
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nobusCommented:
maybe best to test the disk on another sytem, to be sure it's ok
you can also use my guide :
http://www.experts-exchange.com/Hardware/Components/Motherboards/A_1945.html                  (Short-overview-of-how-to-troubleshoot-bad-hardware-when-a-pc-does-not-post)

and if the disk has problems :  
http://www.experts-exchange.com/Storage/Hard_Drives/A_3000-The-bad-hard-disk-problem.html
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John HurstBusiness Consultant (Owner)Commented:
Agree and we suggested a new hard drive above.
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mobilecomputerdocAuthor Commented:
The problem is the motherboard. There is a bad connection at the hard drive connection. More investigation points to the motherboard.

Thank you to everyone who has helped me with this issue. mobilecomputerdoc
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