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Hyperlinks in Outlook error "the operation has been canceled due to restrictions in effect on this computer"

Posted on 2015-01-22
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Last Modified: 2015-01-28
A user started getting this error message when clicking on any hyperlinks from outlook. We have not made any changes to his policy or computer. When I searched the issue a Microsoft article said to reset IE to default but that did not work. I also tried re installing it completely but no luck.
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Question by:Encinitas
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VB ITS earned 2000 total points
ID: 40566499
It sounds like the user previously had another browser installed (e.g. Chrome or Firefox) and set this browser as their default browser, then uninstalled it without setting IE back as the default browser.

The steps in this article should help point you in the right direction: http://www.slipstick.com/problems/this-operation-has-been-cancelled-due-to-restrictions/
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Author Closing Comment

by:Encinitas
ID: 40575832
This was the answer. I reinstalled chrome and set it as the default, then i moved it back to IE to make sure. After that I uninstalled chrome and it worked properly.
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