Want to win a PS4? Go Premium and enter to win our High-Tech Treats giveaway. Enter to Win

x
?
Solved

How can I recover from a BIOS Recovery (500) error?

Posted on 2015-01-22
6
Medium Priority
?
3,890 Views
Last Modified: 2015-01-23
I have a HP zBook 15 that simply will not boot up. I keep on getting a message that says "A System BIOS Recovery has occurred. BIOS Recovery (500). " The system will run a System BIOS recovery but when it finishes, it goes right back to the error.
0
Comment
Question by:Dreye
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
6 Comments
 
LVL 5

Accepted Solution

by:
Aaron earned 501 total points
ID: 40565224
Have you tried flashing the BIOS? You would need to lookup a current BIOS then load it to a flash drive (there is a process to this) then during boot you can select to run it and flash the BIOS. I can provide a link if you need one.
0
 
LVL 1

Author Comment

by:Dreye
ID: 40565374
I have not tried flashing the BIOS. I may not have to as the laptop has booted to the Windows log in screen. With that being said, what is the best option going forward. Would a system restore work or maybe updating the BIOS altogether?
0
 
LVL 24

Assisted Solution

by:VB ITS
VB ITS earned 501 total points
ID: 40565622
I'd definitely update the BIOS, as it sounds like your current BIOS isn't very stable.

BIOS updates for your machine can be found here: http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=5428369
0
VIDEO: THE CONCERTO CLOUD FOR HEALTHCARE

Modern healthcare requires a modern cloud. View this brief video to understand how the Concerto Cloud for Healthcare can help your organization.

 
LVL 93

Assisted Solution

by:nobus
nobus earned 498 total points
ID: 40565878
also verify the bios battery, it may be getting low
usually it is a CR2032 and should read 3 V
0
 
LVL 5

Expert Comment

by:Aaron
ID: 40566580
Hmm Nobus that is a good thought... all to often I forget about those darn battery's!
0
 
LVL 1

Author Closing Comment

by:Dreye
ID: 40567212
Hello all,  I was able to recover my laptop from the BIOS recovery (500). All I had to do was power off the machine and unplug the power. I then plugged the power back in and I held down the Windows key + B. I used process one in the link below:


http://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c04503087&sp4ts.oid=5403903 

Thanks for all the help. I was able to narrow down the solution from the tips given!
0

Featured Post

Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Today, still in the boom of Apple, PC's and products, nearly 50% of the computer users use Windows as graphical operating systems. If you are among those users who love windows, but are grappling to keep the system's hard drive optimized, then you s…
Possible fixes for Windows 7 and Windows Server 2008 updating problem. Solutions mentioned are from Microsoft themselves. I started a case with them from our Microsoft Silver Partner option to open a case and get direct support from Microsoft. If s…
This Micro Tutorial will give you basic overview of the control panel section on Windows 7. It will depth in Network and Internet, Hardware and Sound, etc. This will be demonstrated using Windows 7 operating system.
This Micro Tutorial will give you a basic overview of Windows DVD Burner through its features and interface. This will be demonstrated using Windows 7 operating system.
Suggested Courses

636 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question