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Windows XP Crashes When Opening Files After Acronis Restore

Posted on 2015-01-22
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Last Modified: 2016-10-27
OS is Windows XP Pro 32bit. The hard drive failed. Replaced the failed drive and restored with the latest Acronis backup. Computer works great except when a file is opened by double clicking. For example a document saved on desktop or my documents when opened the machine will lock up.

If the program is opened then select file open said file no problems occur.

I've performed check disk with no errors.  Thanks in advance.
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Question by:1namyln
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Dr. Klahn earned 500 total points
ID: 40565742
Sounds like Acronis did not restore the Registry correctly.  This is one of the reasons I didn't trust Acronis later than version 8.

You might try this:

Restore the system again from the backup.

Boot the system.

Do a manual Windows System Restore using the last Restore Point created before the Acronis backup was made.

This should clean up the Registry.  You will lose any changes made in the system configuration after the Restore Point was created.

Then, in the future, use a different backup program.  You might look at Macrium Reflect; the freeware version is quite good.
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Expert Comment

by:Aditya Arora
ID: 40565811
Hello,

Try to repair program like Microsoft office if not success try to remove and reinstall it. it may help.
Regards
Aditya
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Expert Comment

by:nobus
ID: 40565871
it looks like an OS problem to me
run sfc :  http://www.updatexp.com/scannow-sfc.html

also check in event viewer what is listed as cause
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Author Closing Comment

by:1namyln
ID: 40575823
Restored again.  All is well.  Thanks!
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