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Direct Acccess Troubleshooting

Posted on 2015-01-23
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Last Modified: 2015-02-02
I recently setup a Windows Server 2012 R2 machine for direct access. I'm testing it on two client machines at the moment. Both are Windows 8.1 Enterprise, one can connect with out a problem and the direct access connection appears to work fine. The other not so much. Both are using the same wifi network and used the same installation media for 8.1 Enterprise.

During my troubleshooting on the client having problems, I ran Get-DAConnectionStatus in powershell. This returns "Network Connectivity Assistant is stopped or not responding". I've tried to manually start the service it still won't start. From my research this is caused when an Pro, non-Enterprise, client tries to use direct access - but in my case both are enterprise.

This is what I've tried so far

Initially it was running 8.1 Pro, but apparently direct access is only for Enterprise
I upgraded the machine to enterprise, same error message
Then I did a clean install and formatted the computer and installed 8.1 Enterprise, same error as before

Any idea what else to try?
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Question by:futureman0
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by:bbao
bbao earned 500 total points
ID: 40567724
> The other not so much.

what's the differnce that you have observed? what's the exact error message you got from the screen when the problem occurs?

moreover, have you checkd Windows System Logs for any hints?
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futureman0 earned 0 total points
ID: 40575919
So I've figured out the problem.

The Group Policy "DirectAcccess Clients Settings" which was auto generated during the configuration was targeting laptops only using a WMI query. Interesting enough, the device having problems was a tablet (Dell Venue 11 pro) and the WMI query didn't identify it as a laptop so the policy wasn't enforced. Once I removed the filter, the tablet was able to use direct access.
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Author Closing Comment

by:futureman0
ID: 40583564
I figured it out on my own.
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