Solved

Why can't I connect to some network drives when connected smoothwall ssl vpn client on windows 8.1 tablet?

Posted on 2015-01-23
2
395 Views
Last Modified: 2015-01-24
I have been given an ASUS Transformer tablet with Windows 8.1 (not Pro), with the task of setting it up to be able to connect to our VPN.  The VPN runs through a Smoothwall Advanced Firewall.  The tablet was given to me by a colleague as an experiment, and they loaded the Smoothwall SSL VPN client program on it (based on OpenVPN Client 1.0.1) made by Securepoint in Germany.  At first I couldn't connect to the VPN at all using their built-in setup wizard.  I did copy the configuration file from my laptop (which connects using OpenVPN 1.0.3) to the tablet, and I modified the HOSTS file on the tablet to include the IP addresses of our servers.  With those items in hand, I was able to connect to our VPN.  However, the only network drives I could access were those housed on our domain controller.  When attempting to connect to any other network drive, I would get the following error message:

"An error occurred connecting to X: to \\servername\folder.  The network path could not be found.  The connection has not been restored."

On a plus note, I found I could connect to my PC with Remote Desktop Connection and access all network drives that way.  I tried installing a copy of the original OpenVPN software from our network on the tablet, but haven't had any better success directly connecting to the network drives.  I have also tried disabling the firewall and ensuring Network Discovery was turned on.  I found a user group for Securepoint and would ask them but everything is in German and Google Translate is no help (I once knew German well but am very rusty and know no German IT terminology).  

There isn't any real urgency at this point (I have couple of spare Windows 7 laptops that can connect).  However, I'd like to figure this out sooner rather than later in case I have to acquire a Windows 8 laptop in the future and connect it to our VPN.  Any assistance will be appreciated.

Thanks in advance.
0
Comment
Question by:mbrayc
2 Comments
 
LVL 80

Accepted Solution

by:
David Johnson, CD, MVP earned 500 total points
ID: 40567935
check your control panel / credential manager on both a working and the new machine. add the credentials to the new machine.. you cannot join the domain with this machine since it is not PRO.
0
 

Author Closing Comment

by:mbrayc
ID: 40568048
That was it.  Once I copied my credentials over from my laptop I was able to connect to the network drives perfectly.  Thank you so much for your help.
0

Featured Post

What is SQL Server and how does it work?

The purpose of this paper is to provide you background on SQL Server. It’s your self-study guide for learning fundamentals. It includes both the history of SQL and its technical basics. Concepts and definitions will form the solid foundation of your future DBA expertise.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Microservice architecture adoption brings many advantages, but can add intricacy. Selecting the right orchestration tool is most important for business specific needs.
In this article, I am going to show you how to simulate a multi-site Lab environment on a single Hyper-V host. I use this method successfully in my own lab to simulate three fully routed global AD Sites on a Windows 10 Hyper-V host.
Viewers will learn how to connect to a wireless network using the network security key. They will also learn how to access the IP address and DNS server for connections that must be done manually. After setting up a router, find the network security…
In this tutorial you'll learn about bandwidth monitoring with flows and packet sniffing with our network monitoring solution PRTG Network Monitor (https://www.paessler.com/prtg). If you're interested in additional methods for monitoring bandwidt…

821 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question