Solved

How do I find out if my email address is on any known blacklist and if so how do I remove it?

Posted on 2015-01-24
3
201 Views
Last Modified: 2015-01-28
Hi all,

for some reason when I use my principal email address sometimes to certain users I can neither send nor receive any mail from them. It seems that my email is on some blacklist somewhere. In such cases what does one do?

thanks in advance
0
Comment
Question by:badwolfff
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
3 Comments
 
LVL 83

Accepted Solution

by:
Dave Baldwin earned 500 total points
ID: 40568598
Normally it's servers that are on blacklists.  You can check here http://mxtoolbox.com/ to see if your server is on a blacklist.
0
 
LVL 95

Expert Comment

by:John Hurst
ID: 40568697
It is possible your ISP gave you an IP from a range that had been blocked previously. That happened to me (some years back) so that I was unable to send/receive in some instances. It has long since been fixed.

You can also use MXTOOLBOX (above) to check your IP range.

Can you try the computer in a different network environment?
0
 
LVL 24

Expert Comment

by:VB ITS
ID: 40569214
You'll need to find out your public IP address first (www.whatismyip.com), or at least the public IP address of the physical location of where your mail server resides.

Once you have the public IP address of your mail server you can check on MXToolBox as noted above: http://mxtoolbox.com/blacklists.aspx

While having your IP address on a blacklist would explain why you can't send out emails to certain addresses, it doesn't necessarily explain why you can't receive some emails.
0

Featured Post

Comprehensive Backup Solutions for Microsoft

Acronis protects the complete Microsoft technology stack: Windows Server, Windows PC, laptop and Surface data; Microsoft business applications; Microsoft Hyper-V; Azure VMs; Microsoft Windows Server 2016; Microsoft Exchange 2016 and SQL Server 2016.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Monitor Internet Traffic - Mac & PC 7 52
Exchange 2016 DAG Witness Server 3 83
Exchange Server Send connector and DNS Round Robin ? 6 73
Block spoofing emails 3 37
Explore the encryption capabilities built into Google Apps and how these features can help you meet privacy policy and regulatory compliance, but are not a full solution. Understand and compare the most popular email encryption services for Google A…
Local Continuous Replication is a cost effective and quick way of backing up Exchange server data. The following article describes the steps required to configure Local Continuous Replication. Also, the article tells you how to restore from a backup…
In this video we show how to create a mailbox database in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Servers >> Data…
Established in 1997, Technology Architects has become one of the most reputable technology solutions companies in the country. TA have been providing businesses with cost effective state-of-the-art solutions and unparalleled service that is designed…

738 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question