Want to protect your cyber security and still get fast solutions? Ask a secure question today.Go Premium

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 214
  • Last Modified:

How do I find out if my email address is on any known blacklist and if so how do I remove it?

Hi all,

for some reason when I use my principal email address sometimes to certain users I can neither send nor receive any mail from them. It seems that my email is on some blacklist somewhere. In such cases what does one do?

thanks in advance
0
badwolfff
Asked:
badwolfff
1 Solution
 
Dave BaldwinFixer of ProblemsCommented:
Normally it's servers that are on blacklists.  You can check here http://mxtoolbox.com/ to see if your server is on a blacklist.
0
 
John HurstBusiness Consultant (Owner)Commented:
It is possible your ISP gave you an IP from a range that had been blocked previously. That happened to me (some years back) so that I was unable to send/receive in some instances. It has long since been fixed.

You can also use MXTOOLBOX (above) to check your IP range.

Can you try the computer in a different network environment?
0
 
VB ITSSpecialist ConsultantCommented:
You'll need to find out your public IP address first (www.whatismyip.com), or at least the public IP address of the physical location of where your mail server resides.

Once you have the public IP address of your mail server you can check on MXToolBox as noted above: http://mxtoolbox.com/blacklists.aspx

While having your IP address on a blacklist would explain why you can't send out emails to certain addresses, it doesn't necessarily explain why you can't receive some emails.
0

Featured Post

Who's Defending Your Organization from Threats?

Protecting against advanced threats requires an IT dream team – a well-oiled machine of people and solutions working together to defend your organization. Download our resource kit today to learn more about the tools you need to build you IT Dream Team!

Tackle projects and never again get stuck behind a technical roadblock.
Join Now